Non-Peak Season and Household Goods Shipping

Moving during the warm and sunny peak season may be the most popular choice. However, there are many benefits to relocating during the non-peak months. As the busy season slows down, the demand for moving and relocation needs drops, making a direct impact on pricing and scheduling. Timelines are easier to create and follow, and suppliers are competitive with pricing by lowering their rates. This is extremely apparent in household goods shipping (HHG).

Peak Season vs. Non-Peak Season?

Peak season for the home sale market historically begins near the end of May, goes through the summer months, and remains strong until early September. Non-peak season begins in late September, continues through the winter months, and continues through early May.

The Struggle for Drivers

For the past 15 years, the number of drivers in America has continuously decreased for multiple reasons. One example being that the average age of the American truck driver is 55 years old and that age continues to increase. The minimum age to hire a new truck driver is 21, making it challenging to replace retired drivers. Also, while 47% of all U.S. workers are female, only 6% of drivers are women. While efforts are being made to correct the shortage of drivers in industries across the board, not much has been done to correct the issue in the moving and relocation world.

Receiving More Attention from Movers

Locating qualified household good drivers remains a grapple in itself; adding the busy peak season to the mix creates another issue, making it next to impossible to implement a smooth relocation. If the transferring employee doesn’t schedule a pickup and delivery of household goods at least 6 weeks in advance, the chances of using the desired vendor and timeline are slim. This typically creates frustration for the transferring employee, due to a lack of a concrete schedule and delayed timeline.

While it’s still strongly suggested to coordinate early with your mover in every situation, there tends to be more flexibility during the non-peak season. Relocations during this time period permit the transferring employee to create a schedule and have their choice of vendor. Drivers and movers also have more time to dedicate to one move, paying more attention to how HHG items are packaged and transported. When this happens, the overall relocation process is smoother and more enjoyable for the relocating employee.

The Decrease in Fees and Rates

The increased demand for drivers throughout the entire shipping industry leads to increased moving fees. Oftentimes, cost plays a large part in the selection of van lines for household goods shipping. During peak-season, HHG movers are very busy and it is reflected in their fees. With such high demand, drivers and coordinators can charge at a much higher rate. To mitigate this increase, WHR developed MMP™, which allows van lines to bid for each move at or below a negotiated single-factor rate. Coupled with satisfaction and claims statistics, WHR chooses the best van line for the individual move.

As late September starts, rates and fees begin to drop, and moving companies can lower their rates by at least 30%. This is a time that van lines can be competitive in pricing to make sure they receive shipments. Not only can a transferring employee be more in charge of their schedule, but they have one less stressor to worry about!

While there are pros and cons to relocating in all seasons, one must remember that not every situation is the same. Household goods shipping can be a stressful process, and it is important for both the employer and the relocation management company (RMC) to be empathetic to their needs.

 

Benefits of Relocating During Non-Peak Months

Many believe that moving or relocating during the summer months may be the best time. Between permitting weather (lack of heavy rain or snow), children being able to start school with other students, and the active home sale market, it’s understandable why this is a popular opinion. However, moving during the non-peak season could be just as beneficial, if not more so for some.
Peak Season vs. Non-Peak Season?
Peak season for the home sale market historically begins near the end of May, goes through the summer months, and remains strong until early September. Non-peak season begins in late September, continues through the winter months, and continues through early May.

How Supply and Demand Influences Moving Costs

With roughly 70% of moves taking place between Memorial Day and Labor Day, relocation suppliers such as inspectors, appraisers, and household goods movers are in extremely high demand. By applying basic supply and demand principles, we know that this also means high cost and low supply.

As the busy season slows down, demand quickly drops. Between children returning to school and increased inclement weather, it is seemingly an undesirable time to move. With an abundance of suppliers available, individuals benefit from decreased fees and increased scheduling flexibility.

A Speedy Relocation

Due to the high demand of vendors in summer, expedited relocations are extremely difficult to conduct. Timelines are stretched in order to fit everything from inspections, appraisals, and household goods (the pack, load, delivery, and unpack). Oftentimes, appointments are primarily based on supplier availability instead of when is best for the relocating individual.

On the other hand, scheduling a relocation during the slower, winter months can make for a less stressful move. Due to low demand and high supply, relocating individuals enjoy flexible timelines and easier appointment setting.

Family Needs

Relocating with children can be stressful at any time of the year. While many families worry that relocating during the school year (non-peak season) may have a negative impact on their children, it’s also suggested that moving during the school year could be beneficial for some. At the beginning of the school year, returning students are excited to see their friends, and it can be easy for a new student to feel lost and left out. But if a family moves during the school year, the children are placed in school right away and are immediately part of the action. This can make it easier for kids to meet new friends at their new school. This also helps to eliminate any nerves that may have built up over the summer while waiting for school to start.

While there are pros and cons to relocating in all seasons, one must remember that not every situation is the same. A relocating employee should consider all factors and find the best for themselves and their family, and it is important to be empathetic to their needs.

 

2019 IRS Standard Mileage Rates Released

Effective on January 1, 2019, the International Revenue Service (IRS) issued new, optional standard mileage rates used to calculate the deductible costs of operating an automobile for business, charitable, medical, or moving purposes. The rate for medical and moving purposes is based on the variable costs, while the standard mileage rate for business use is based off an annual study of the fixed variable costs of operating a vehicle.

The Facts and Figures

1:

The business mileage rate is now 58 cents per mile driven for business use, a 3.5-cent increase from 2018.

2:

It is 20-cents per mile driven for medical or moving purposes, a 2-cent increase from 2018.

3:

No change in the rate for miles driven for service charitable organizations (remains at 14-cents).

 

The Notice made by the IRS also reminds of the changes made by the Tax Cuts and Job Act (TCJA). Taxpayers cannot claim a miscellaneous itemized deduction for unreimbursed employee travel expenses, and the only members that can claim a deduction for moving expenses include members of the Armed Forces on active duty moving under orders to a permanent change of station.

Who is Impacted and How

Organizations with business travelers who are incurring unreimbursed travel costs, such as automobile use, will need to determine whether to supplement tax assistance to take account of those costs that are no longer deductible. Persons who are self-employed can still claim a tax deduction for their mileage as a business expense; they can do this by adding up their business miles for the year, then multiplying that by the standard mileage rate. The IRS does require that self-employed people utilize a mileage-tracking app or use a mileage log if they deduct their business miles. Taxpayers cannot use the standard mileage rate for a vehicle after using any depreciation method under the Modified Accelerated Cost Recovery System or after claiming a Section 179 deduction for that vehicle, and the standard rate cannot be used for more than four vehicles in operation simultaneously.

In relation to mobility, companies will need to adjust their reimbursement policies and decide whether to use the standard rate or not. In alignment, unreimbursed travelers will no longer be able to deduct automobile expenses, and companies may want to re-examine their current reimbursement policies.

You can read the full announcement from the IRS within Announcement IR-2018-251.

 

 

Top 3 Posts of 2018

2018 was a year full of change and growth for WHR Group. We welcomed more employees to the WHR family, completed our 2018 Mobility + Culture benchmark study, and developed and implemented numerous technology innovations. We were also able to cover a slew of topics within our blog. Subjects ranged from the housing market in Canada to the importance of creating the perfect playlist for making a stressful relocation more enjoyable. As we look back on 2018, we’re highlighting a few of our most popular blogs.

Blog #1: The Best Types of Expat Assignments for your Mobility Program

This blog outlines a selection of the pros and cons of long-term and short-term expatriate assignments. Selecting the right type of expat assignment for your mobility program can be a hard decision, but it is critical to do so to ensure company productivity and employee satisfaction. The specifics of each assignment vary greatly depending on industry and location, and each company defines time periods differently. Every company needs to determine what is optimal for their workforce and the business need requiring these assignments.

Blog #2: But We’ve Always Done it This Way

Change is hard for a lot of people, especially in an organization setting where change affects large groups of people at a time. However, as explained in the article, it is important to welcome change and new opportunities in order to grow, to stay competitive, and to remain relevant in the business world. In the relocation industry, change usually comes in the form of innovative technology advancements. This blog discusses efficiencies (or lack thereof) among household good carriers and the advancements that have been made by WHR to correct related issues.

Blog #3: Survey Fatigue: It’s Real and It’s Here

With almost every consumer-based or customer-support experience, there is a survey. It can be hard not to wonder what the point of these surveys is and what (if anything) is being done with the results. At WHR Group, we utilize a strategic, dual survey approach. The first survey is sent shortly after the relocation has begun and the second is sent immediately after the relocation has concluded. Questions are asked to gather valuable data and measure service, vendors, and overall satisfaction. This short read outlines the importance that WHR places on the results of surveys and how we utilize them to proactively overcome any issues in the relocation process.

As we wave goodbye to 2018, we welcome an exciting new year full of goals and opportunities. We look forward to continuing our ten-year 100% client retention rate and for new clients and supplier partners to join the WHR Group network.

Moving to a Winter Wonderland

One of the largest obstacles in relocation is preparing for a new way of life in a different destination. Relocating employees can struggle with issues ranging from selecting a school for their children to finding their new favorite grocery store. A complication that many face is moving to a new climate, specifically a colder one. Being that we’re located in Wisconsin, we know all too well what the cold weather can bring and the importance of being proactive in this demanding climate. For those who didn’t grow up in a town that experiences snow, it might be hard to know where to begin in the planning process.

Moving to a Winter Wonderland

When it comes to prepping for the move itself, here are some elements to keep in mind that often go overlooked:

1. Watch the forecast: This might seem like a no brainier, but it’s easy to breeze over this in the midst of relocating. Consider checking once a week in the lead up to the move, then checking every day the week prior. This can provide an idea of the pattern of weather and what to expect when you arrive.

2. Check the snowplow schedule: Everything may have been carefully planned out; deadlines were met and movers arrived on time. What may have been forgotten was to plan for was last night’s snow plows. The snow is now on the side of the streets, blocking ways to enter the property safely. Make sure to check your community’s snow plow schedule ahead of time and check for updates upon arriving.

3. Bring a warm beverage: Warm up from the inside out with a hot chocolate (check out a WHR favorite ) or maybe a hot apple cider. Bring it along, then keep extra warm on the stove top. Hint: offering some to the movers might help them to keep a strong spirit while doing heavy lifting.

The move has been successful, and everyone is settling in. Here are a few things to be aware of:

1. A change in clothing: One layer of clothing may not be enough anymore. An additional sweater under your jacket goes a long way. A new jacket might be in order but try to purchase a jacket after the move. Jackets sold in warmer climates may not have the right gear for your new cold climate. Don’t forget to add gloves to the shopping list; hands and feet get colder than most think.

2. Practice driving in the snow: Find a nearby lot and see how the car operates in the snow. Once comfortable, practice on side streets or slower roads to be around other cars. Having a 4-wheel drive car will also go a long way! Also, consider contacting your local auto shop to discuss snow tires.

3. The winter blues are real: It’s important to be aware of Seasonal Affective Disorder (SAD), or more commonly known as seasonal depression. The Mayo Clinic describes SAD as a type of depression that is related to changes in the season. Some individuals feel a change in attitude and habits such as oversleeping, changes in appetite, and a feeling of low energy. Being conscious of this can help to bounce back and appreciate the winter, rather than dread it.

Don’t let this intimidate you. While living in the cold is a difficult transition, there’s also plenty to appreciate; from building a snowman, to snowboarding, to being able to witness the changing seasons. Don’t be afraid to get out there and experience the snow in your new community.

Discover How Relocating During Non-Peak Months Can Improve Your Relocation Experience

An Emphasis on COLA (Cost of Living Adjustment)

Creating policies that are competitive, compliant, and up-to-date for our clients is a top priority at WHR Group. By using the results collected from WHR’s 2018 Mobility + Culture benchmark study, we hope to do exactly that. The study has served as a tool to help us identify ways that we can enhance relocation programs and policies to ensure they are the best fit for the employees of current and future clients of WHR.

<img alt="what is cola">,<img alt="cost of living adjustment">,<img alt="cola">

WHR’s recent blog post outlined a handful of questions within the Culture Guide section of the study. These questions help us gain insight into what is important to companies when creating a relocation program or choosing a relocation management company. One question focused on whether the primary function of the company’s relocation program was to recruit new employees or retain existing employees. Questions regarding a Cost of Living Analysis (COLA) and its impact on employees were also included in the study. It was reported that 56% of companies that are retention focused offer a Cost of Living Adjustment.

Companies surveyed for the Mobility + Culture Benchmark study were instructed to ask their employees for the top reasons why they would deny relocation. A top reason for denial was due to the cost of living in the new destination being too high. Of the companies that reported this reasoning for denial, 75% of them do not offer COLA in their relocation policy. If these companies were to reorganize their relocation programs to accommodate for the cost of living, they might see more participation in relocation.

Reasons to Offer a Cost of Living Adjustment

Relocation is already a long and stressful process for the employee and their family. By offering a Cost of Living Adjustment benefit within a relocation program, a company can demonstrate to the transferee that they understand they are asking the employee (and their family) to make a huge life change. This leads to a possible positive affect on the company’s retention rate because the transferee feels less alone in their adjustment to a new way of living.

Organizations that that are more concerned about recruiting new employees could also gain from offering COLA within their relocation programs. By showcasing that a company offers more benefits within a relocation program, the organization is being proactive and competitive within their industry.

The Impact of an Integrated Relocation Strategy

It’s clear that we’re facing a talent shortage. In 2012, the McKinsey Global Institute reported that by 2020 the global economy could face 38 to 40 million fewer workers with college or postgraduate degrees than employers will need. Additionally, we’re facing 45 million too few workers with secondary education by 2020. As baby boomers exit the workforce and technology continues to advance, the demand for highly trained, sophisticated workers increases. These pains are heard all the way to the board room, where senior leaders frequently cite finding talent as their most significant challenge.

The mountainous talent challenge seems impossible. What do we do? Use the tools we have. If you’re already offering relocation, increase your attention to the program. We believe it’s important to view relocation as a strategic enhancement to your company’s acquisition plan, not an uncomfortable, expensive necessity. By using data from benchmark studies, you can quickly compare your program to your competitors and make changes accordingly. This can give you an edge in recruiting or retaining your top talent.

At WHR Group, we place the utmost importance on culture as it relates to your relocation or mobility programs. Understanding an employee’s needs and wants can go a long way in creating a fitting relocation program, and we believe this goes hand in hand with our dedication to advancing lives forward.