Privacy Policy

WHR Group Inc., doing business as WHR Global (“WHR,” “we,” or “our”) has created this privacy policy to demonstrate our commitment to respecting and protecting your personal privacy. Our privacy policy complies with the EU-US Data Privacy Framework (EU-US DPF), the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework (Swiss-US DPF) as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom (including Gibraltar) and Switzerland to the United States, respectively.

Personal Information

We collect certain Personal Information in order to operate our business of providing relocation and assignment management services. Personal Information includes name, postal address, telephone numbers, and email addresses. Additionally, we may collect personal information about individuals when such individuals specifically provide such information to us on a voluntary basis for the facilitation of relocation and/or assignment management services.

Non-Personal Information

We collect information on how our websites are accessed and used. We obtain non-personal information automatically and store information, such as browser types, internet protocol addresses, internet service providers, visited web pages, and the time spent on our internet sites. The collection of this data is used to improve the services provided to the end user, improve our marketing efforts, and improve our website functionality.

An example of this would be “cookies,” used by WHR and our marketing partners and analytics providers. We use cookies for session control and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Our websites are hosted by servers in the United States, and, as such, the website is governed by United States law. If you are located outside of the United States, your personal Information will be transferred to the United States. By visiting this website and/or submitting your personal Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Policy and United States law.

Affiliated Entities

This Privacy Policy discloses our information gathering and dissemination practices for the following websites:
www.whrg.com
www.simplemove.com

Acceptance of WHR’s Privacy Policy

You agree through your utilization of www.whrg.com, www.simplemove.com, and/or by submitting your information to WHR, that you unconditionally consent to the use of that information by WHR. If you do not agree with this, you cannot use these websites.

Adherence to the Data Privacy Framework Program Principles

WHR Global complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. WHR Global has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. WHR Global has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. WHR commits to cooperate with EU data protection authorities (DPAs), the UK Information Commissioner’s Office (UK ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU, the UK, and Switzerland in the context of the employment relationship.

The following U.S. entities and subsidiaries are covered by WHR Global’s DPF certification and adhere to the EU-U.S. DPF Principles, including as applicable under the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles:

  • WHR Group, Inc. d/b/a WHR Global
  • SimpleMove, Inc.
  • Government Relocation Group, Inc.

The Right of Access

We acknowledge the right of individuals to access their data for the purpose of reviewing, editing, or correcting their personal information. EU, UK, and Swiss individuals wishing to access their personal information may do so by contacting WHR, and we will review and make corrections accordingly. Individuals may contact WHR’s Privacy Officer or can email a specific request to contactus@whrg.com.

Third Party Access to Personal Data

When you are providing us with your personal information, you are sharing that information with WHR alone. We do not rent or sell your personal information to any third parties, unless you have provided your express permission to release this data. Our websites may contain links to other websites provided solely as a courtesy, and you are under no obligation to utilize these websites. We accept no responsibility or liability for these websites. We encourage you to read the Privacy Policy statements of these websites.

In the course of WHR’s relocation business, we may transfer information to our third-party suppliers (e.g., moving companies, temporary housing suppliers, etc.) as necessary to support the services we deliver. This information is used solely for the purposes of providing relocation services in accordance with our client contracts. We may be liable for the appropriate onward transfer of EU, UK, and Swiss individuals’ personal data to third parties.

We do not currently share your information with third parties who are non-agents; however, if that changes in the future, we will provide individuals with a way to opt out of that use or sharing.

Data Security

In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. While we strive to protect your personal data, we cannot ensure or warrant the security of any information you transmit to us or to any other persons. Any information that you transmit is done at your own risk as you are responsible for maintaining the security of your passwords and/or any account information.

Dispute Resolution

In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), WHR Global commits to resolve complaints regarding our collection or use of personal information transferred to the United States pursuant to these frameworks.

EU, UK, and Swiss individuals with inquiries or complaints should first contact:

Privacy Officer WHR Group, Inc. N27 W23681 Paul Rd. Pewaukee, WI 53072 Phone: 262-523-2800 Email: contactus@whrg.com

WHR Global will respond within a reasonable timeframe, not to exceed 45 days.

If a complaint is not resolved through WHR Global, WHR Global has committed to refer unresolved complaints related to the DPF Principles to the following independent dispute resolution provider, free of charge to the individual:
BBB NATIONAL PROGRAMS https://www.bbbprograms.org/dpf-complaints

Binding Arbitration

If a complaint cannot be resolved through the above channels, under certain conditions, EU, UK, and Swiss individuals may invoke binding arbitration for residual claims not resolved by other redress mechanisms, as described in Annex I of the DPF Principles.

More information is available at: https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf

Disclosure of Customer Information

We release account and other personal information when we believe release is appropriate to comply with the law or to protect the rights and property of WHR, our customers, users, or others. This includes the exchange of information in the defense or prevention of fraud and the reduction of credit risk.

We may be required to disclose personal information in response to a lawful request by public authorities, including meeting national security and law enforcement requirements.

WHR Global and all related entities are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Privacy Updates

We may change this Privacy Policy periodically to ensure we adopt any directives and/or updates from EU, Swiss, or US regulators. We encourage you to review the Privacy Policy whenever you access our services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Consistent Framework References (Global Statement)

Wherever referenced throughout this Privacy Policy, WHR Global’s commitments apply to:

  • the EU-U.S. Data Privacy Framework (EU-U.S. DPF),
  • the UK Extension to the EU-U.S. DPF, and
  • the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF),

and to the corresponding rights of EU, UK (including Gibraltar), and Swiss individuals.

Contact Us

If you have questions or concerns about our policies concerning privacy, data collection, data processing, or data transmission, please email us at contactus@whrg.com or mail us at N27 W23681 Paul Rd., Pewaukee, WI 53072.