Navigating Employee Relocations: Lump Sum vs. Managed Budget

Lump Sum vs. Managed Budget:

When it comes to employee relocations, companies often face the decision between offering a lump sum or a managed budget. Each approach has its unique advantages and considerations. In this blog post, we’ll explore the key differences between lump sum and managed budget relocations, helping businesses make informed decisions that benefit both the company and the employee.

lump sum

Lump Sum Relocations: A Brief Overview

Lump sums are commonly viewed as a cost-saving measure rather than a standalone benefit. This approach involves providing employees with a predetermined cash allowance to manage their relocation independently. However, there are challenges associated with lump sum relocations:

Lump Sums Offer Limited Support:

With a lump sum, employees may experience limited support from the Relocation Management Company (RMC). While they can leverage a network of supplier partners, they often find themselves navigating the relocation process alone.

Employees May Experience Financial Pitfalls:

Employees receiving lump sums may struggle with understanding the true cost of relocation. This can lead to uneven spending, opting for the cheapest quotes without considering the overall experience, and even attempting to save cash rather than facilitating a smooth transition.

Employees Risk Using Rogue Movers:

Choosing the cheapest mover online can result in unforeseen issues. From untrained crews to unexpected additional charges, the lack of pre-move surveys can lead to complications, including goods being held hostage on the truck – a situation that is both inconvenient and illegal.

Managed Lump Sum: Striking a Balance

Managed lump sums provide a middle ground, offering both cost containment for the company and flexibility for the employee. Here’s why businesses should consider this approach:

Give Ongoing Support:

Unlike traditional lump sums, managed lump sums come with continuous support from the Relocation Management Company (RMC). This support extends throughout the entire relocation process, ensuring employees receive assistance, issue escalation, and regular status updates.

Leverage Expense Tracking:

The RMC utilizes technology to track dates and estimates, holding supplier partners accountable for delivering excellent service at transparent prices. This proactive approach minimizes the risk of unexpected costs and ensures a smoother relocation experience.

Offer Flexibility for Employees:

Managed lump sums allow employees to have more control over their relocation budget. They can pick and choose how to allocate their funds, providing a personalized experience that caters to individual needs.

Managed Lump Sums Deliver Cost Savings:

If an employee doesn’t utilize the entire managed budget, the remaining amount is captured by the employer as cost savings. This ensures that companies maintain financial efficiency while still prioritizing employee well-being.

Conclusion: Making Informed Choices

In the debate between lump sum and managed budget relocations, it’s clear that a managed lump sum offers a balanced solution. By combining ongoing support, expense tracking, and flexibility for employees, businesses can ensure successful relocations that benefit both the company and its workforce. As companies navigate the complexities of employee relocations, the managed lump sum emerges as a strategic and employee-centric choice.

Relocating Employees to Switzerland? 10 Apps to Recommend.

Relocating Employees to Switzerland 10 Apps to Recommend

Is your organization relocating employees to Switzerland? HR, global mobility, and talent acquisition teams are expected to guide employees through this process and provide key resources. Some of the greatest resources an organization can provide to that employee are free or low-cost mobile phone apps. From Swiss customs to public transportation: here are 10 must-have apps you should recommend when relocating employees to Switzerland.

Transportation App for Employees Relocating to Switzerland

SBB

SBB stands for Schweizerische Bundesbahnen, which translates to Swiss Federal Railways. Consequently, as Switzerland’s largest transport company, SBB runs all major trains in the country. At the same time, SBB also provides links to the European high-speed network. Every day over a million passengers and more than two hundred thousand tonnes of freight travel on board more than ten thousand trains along the SBB rail network. Employees relocating to Switzerland can use the SBB Mobile app for public transportation all throughout the country. Relocating employees can also buy tickets from ticketing machines or at ticket offices in bus or train stations. Some buses in rural areas don’t have machines and ticket offices.

Payment App for Employees Relocating to Switzerland

TWINT

With TWINT, Switzerland’s payment app, employees relocating to Switzerland can make convenient and secure payments using their smartphones. The TWINT app makes it easy for expats to pay at store cash registers, in the supermarket, in the online shop, and when shopping in the farm shop – digitally and cashlessly.

Customs App for Employees Relocating to Switzerland

QuickZoll

QuickZoll is the official Swiss customs app for individuals. As a private individual, QuickZoll allows to employees relocating to Switzerland to independently declare goods for importation for their own use or as a gift and pay any applicable taxes and duties directly. In addition, the Swiss Customs app summarises all the important facts about entry to Switzerland briefly and concisely.

Public Safety App for Employees Relocating to Switzerland

Alertswiss

Alertswiss is the official, free mobile app which publishes all relevant information pertaining to precautions and behavior during disasters and emergencies in Switzerland. Although Switzerland is rarely affected by major disasters, it is good to know which dangers exist and which behaviour can protect employees relocating to Switzerland. Relocating employees can receive alerts, warnings, and information about their current location directly and constantly on their smartphones. 

Social App for Employees Relocating to Switzerland

InterNations

InterNations is a global community for people who live and work abroad. It’s the largest network of its kind, with around 4 million members in 420 cities worldwide. It offers networking and socializing both online and in person. Additionally, members can attend events, participate in forums, and receive tips and advice on expat life. In similar fashion, InterNations conducts an annual Expat Insider survey that ranks countries and cities. In 2023, Mexico was ranked the best place for expats.

Language Apps for Employees Relocating to Switzerland

Google Translate

Google Translate‘s mobile app is a must-have for expats in Switzerland. Chiefly, it is a multilingual neural machine translation service developed by Google to translate text, documents and websites from one language into another. Given that Switzerland has 4 national languages (German/Swiss German, French, Italian, and Romansh), employees relocating to Switzerland can look forward to translating many street signs, menus, and more.

Duolingo

Communication App for Employees Relocating to Switzerland

WhatsApp

Food Apps for Employees Relocating to Switzerland

Just Eat

Formerly known as Eat.ch, Just Eat is an excellent solution for employees in hotels, temporary housing, or transferees waiting for their kitchen supplies to be delivered by the moving company. Expats in Switzerland, accordingly, can order takeout or delivery from the Just Eat app from most cities in Switzerland, including Zürich, Geneva, Basel, Bern, Lausanne, and more. 

Too Good to Go

Due to its high cost of living, expats in Switzerland may have an affinity for the mobile app Too Good To Go. Too Good To Go is a free app that helps reduce food waste by allowing users to buy unsold food from restaurants, bakeries, and other businesses at a discount. In their 2022 annual impact report, Too Good To Go stated 2 million users open the app daily which saved 79 million meals. Even more, the app serves a greater purpose; It’s estimated nearly one-third of all food is wasted while 828 million people go hungry every day. By selling unsold food at discounted prices, businesses reduce excess waste and help communities reduce greenhouse gas emissions. 

Relocating Employees to the US? 10 Apps to Recommend.

Relocating employees to the US

Is your organization relocating employees to the US? HR, global mobility, and talent acquisition teams are expected to guide employees through this process and provide key resources. Some of the greatest resources an organization can provide to that employee are free or low-cost mobile phone apps. From language training to hotels, travel, and more: here are 10 must-have apps you should recommend when relocating employees to the US.

Social Apps for Employees Relocating to the US

InterNations

InterNations is a global community for people who live and work abroad. It’s the largest network of its kind, with around 4 million members in 420 cities worldwide. InterNations offers networking and socializing both online and in person. InterNations members can attend events, participate in forums, and receive tips and advice on expat life. InterNations also offers an Expat Insider survey that ranks countries and cities. In 2023, Mexico was ranked the best place for expats.

MeetUp

Meetup is a social networking site that allows people to find and join groups based on their interests. Meetups are informal meetings or get-togethers for people with similar interests. Meetups can be in-person or virtual, and can take place in places like cafés or parks. There are no membership fees to join Meetup, which makes it an excellent app for expats to build their new friend groups and social networks. 

Language App for Employees Relocating to the US

Duolingo

Communication App for Employees Relocating to the US

WhatsApp

Hotel & Travel App for Employees Relocating to the US

Booking.com

Headquartered in Amsterdam, Booking.com is an online travel agency that connects travelers with a wide variety of places to stay. The company was founded in Amsterdam in 1996 and has over 28 million accommodation listings. Booking.com offers discounts on hotels, flights, car rentals, taxis, and attractions. This is extremely useful for expats who are left for themselves to book hotel stays on short notice, or rental vehicles during their preview trip and temporary housing. 

Transportation Apps for Employees Relocating to the US

Uber & Uber Eats

When employees are relocating to the US, ride-hailing apps such as Uber are cost-effective solutions to getting to and from hotels, temporary housing, apartments, and homes. Furthermore, when expats are tired and jet-lagged from travel, they can order a plethora of food and other products on Uber Eats from the comfort of their hotel or temporary housing.

Lyft

Similar to Uber, Lyft provides ride-hailing, rental cars, and food delivery in the United States and Canada. Lyft offers a marketplace where drivers can be matched with riders through the Lyft app. Lyft also offers other transportation options, such as motorized scooters and bicycle-sharing. Lyft offers ride booking, payment processing, and car transportation services. Lyft can be a fantastic alternative when there is a spike in price, or lack of availability through Uber. 

Mental Health App for Employees Relocating to the US

Headspace

After death and divorce, it’s said that relocating is the third most stressful event in a person’s lifetime. Headspace is an app that offers guided meditations, courses, and mindfulness exercises on topics like stress, anxiety, and building resilience. The app aims to improve concentration and mood, and reduce anxiety. Offering hundreds of meditations, sleep sounds and music, focus music, and mood-boosting workouts, Headspace is an excellent mental health tool for expats who need to slow down and breathe. 

Home Goods App for Employees Relocating to the US

Amazon Prime

When expats need something delivered on short notice to a hotel, temporary housing, or unfurnished home, Amazon Prime can be an excellent and cost-effective solution. Some assignees may choose to bypass their household goods shipment altogether and purchase everything at their destination with a furnishings allowance. From TVs to furniture, cleaning supplies, and more, Amazon Prime is an excellent way for expats to furnish their new homes or deliver an essential item to temporary housing.

Self-Move App for Employees Relocating in the US

SimpleMove®

SimpleMove is a free, online platform developed by WHR Global. It can be used by: (1) employees relocating themselves within the US; (2) HR and talent acqusition teams who want to a self-move or lump sum solution for US relocations; or (3) established global mobility programs who want a cost-effective solutions for US relocations.

The largest financial benefit is a tax-free, cash-back rebate paid to the employee when they sell or purchase a home through a SimpleMove real estate agent. The rebate, paid after closing, is based on $5 USD per every $1,000 USD of the sale or purchase price. There is no cap on the rebate amount; For example, a $300,000 USD home sale or purchase will provide the relocating employee with a $1,500 USD rebate. This is in addition to accessing WHR Global’s network of moving companies, rental agents, temporary housing providers, mortgage lenders, and other helpful resources within the platform.

Relocating Employees Contact WHR Global Image

Relocating Employees Can be Challenging: How to Reduce Costs & Keep Employees Happy

What if we told you there was a way to reduce your transferee’s household goods moving claims, save organizational costs, and provide better customer service? Improved customer service means on-time deliveries/pick-ups and happier employees. To accomplish all this, you’ll want to make sure your Relocation Management Company (RMC) has the technology and strategies in place to facilitate these objectives.

Supplier Talent Shortages Can Mean Higher Costs

Given the talent shortage, employee relocations have increased, since now organizations must move people from different states and even countries looking way beyond their office vicinity to fill open roles. All these employee relocations, plus global assignments, mean a higher volume of work for household goods (HHG) carriers but these carriers are experiencing talent shortages too. Driver shortages can equate to HHG carriers charging higher costs that are then passed on to your organization. “While the truck driver shortage has eased slightly, it remains near its all-time high. Based on our estimates, the trucking industry is short roughly 78,000 drivers. That’s down slightly from 2021’s record of more than 81,000 – but still extremely high historically,” according to American Trucking Associations Chief Economist Bob Costello, in a 2022 Material Handling & Logistics article. Household goods (HHG) move carriers can choose to accept or reject a move. Some may choose to accept a move even if they don’t have the workforce or equipment to handle the volume. This can translate into late pick-ups, late deliveries, undocumented crews, higher claim rates, and ultimately unhappy employees. The right RMC move management technology will avoid these potential problems and streamline the process.

Virtual Bid Board

WHR Global’s (WHR) Move Management Platform (MMP®) offers movers a virtual bid board allowing carriers to choose the moves that best suit them based on crew locations/equipment availability, and reject those moves that don’t. For each move, carriers may choose to submit their price based on what works for their time frames and traffic lanes, while avoiding overbooking. These bids are calculated on WHR’s negotiated, fully transparent single-factor rate and create a mini-RFP for each move. This is especially advantageous when carriers bid lower than the negotiated rate during the off-season or to avoid low-load or deadhead trips. That means no more empty trucks and carriers can pull moves versus having moves pushed (assigned) to them. This type of model allows the carrier to save costs, which translates into a lower quote on HHG movement being passed on to your organization. Also, since the carrier can pull the moves they want, your employees can experience more on-time deliveries, pickups, and overall better service. After submission to MMP®, our Supply Chain team analyzes all available moving options based on locations, length of time of transit, ability to meet requested dates for the individual move, past performance overall satisfaction metrics, claims metrics, and on-time delivery percentages.
“Our Move Management Platform has been a great program, as it allows us to pair the right move company with the right move. We developed this with a focus on utilizing a pull model instead of a push model.  We want our move companies to pull moves in the direction that they want to work, as opposed to dealing with any move assigned to them.  By doing so, we feel our move network will be better served to provide great customer service. This has been especially important over the 18 months while the moving industry has dealt with severe driver and labor shortages.”
Adam Rasmussen

Supply Chain Manager, WHR Global

Ensuring Excellent Service

Speaking of service, WHR has identified critical checkpoints throughout the HHG process. Our event management system sends real-time pulse surveys to make sure everything stays on track (e.g., confirm pack and load dates, delivery dates, satisfaction feedback, and more). If an issue arises, we can immediately step in to resolve the issue between the employee and the mover. Also, since WHR is a solely and independently owned organization with no vested interests or ownerships in any supplier organizations, we are free to choose the best HHG mover for each move. We can select suppliers with the best prices, service history, availability, transit time, technology capability, adherence to privacy requirements, references, and insurance claims percentages. When the best possible crew is selected, the probability of a claim drastically decreases, and satisfaction increases. WHR’s Supply Chain department is constantly vetting new suppliers to add to our supply chain so that we do not experience a shortage even though the HHG carrier market may be facing labor shortages. Remember, your RMC should have the right technology and strategies in place to save you organizational costs, reduce claims, and keep your transferees and assignees happy. You can view a short video describing WHR’s MMP platform here.
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Overcoming Five Employee Concerns to Relocation

Making any life changing decision requires thought and consideration, especially if that decision is taking you across the country, or even across the globe! It’s easy to forget that even the most excited employees have concerns about the relocation process.
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Frequent communication is paramount to a successful relocation for both the employee and your company. By anticipating and recognizing employee concerns, you’ll be better prepared to alleviate those worries and keep the relocation moving in the right direction.

Here are five of the most common employee concerns to relocation and how you can alleviate them:

1. What if I can’t find a place to live?

The U.S. is now experiencing the lowest inventory levels in a generation. It’s not unusual to find fifteen offers the minute a house hits the market, meaning buyers now face paying more than market value for a home. There’s a real chance your employee could sell their home in a matter of days, and not have a new home to move into in the new location.

How you can help: Timing is everything. It’s important to give your employees the time they need to find a new home and complete the move. Your Relocation Management Company, or RMC, should provide qualified real estate agents that understand the relocation process and the timelines associated with such moves.

However, if you need your employee in the new location quickly, offer them temporary corporate housing. That way, they can be assured they will have a place to stay while they continue their new home search.

2. What if our family can’t move right away?

Employees and their families often have obligations they must fulfill before moving for their new position. They may want their children to finish out the school year, have an ill family member, or a partner that has a career of their own. Regardless of the reason, it’s essential that you and your employee communicate your timelines. You can make the change easier or more difficult depending on how well you communicate deadlines and expectations.

How you can help: By regularly discussing your company needs and understanding the individual employee’s circumstances, you greatly increase the chances of retaining your top employees. If the family needs to stay in the old location longer than anticipated, offer the employee temporary housing or pay for travel expenses to and from the new location. They can then meet your expectations for the new position without uprooting their family before they’re ready.

3. What if I don’t know anyone in the new location?

Moving is stressful, but not knowing anyone in the new location makes it even more challenging. Kids especially find it difficult to move from friends, family, and schools. Your employee and their family has built a well-established network – from their favorite grocery store to the gym they frequent – it’s difficult to leave them behind. They will need to build a new network for the relocation to be successful.

How you can help: Provide information on their new city, neighborhoods, and schools. Set up an area orientation so they can familiarize themselves with their new surroundings. Help them find a new gym, daycare, or whatever else they may need to feel at home. There are websites that can help as well, such as MeetUp or Next Door, where they can find others in the area with similar interests.

4. What about my spouse and my kids?

According to our recent benchmark study, 79% of respondents state that family is the reason for declining a relocation. Their partner may have a career. Their kids may be in school and have their own friends to say goodbye to. They may have family there. Your employee cannot focus 100% on their new position when they are focused on the needs of their family.

How you can help: Spousal and family assistance is crucial. When you take the family’s needs into consideration, you are showing your employee you truly care about making this a positive experience for them. Help your employee’s spouse/partner build a resume and find a new job. Help them find a great school for their kids. Anything that you can do to show that you care about their personal life will go a long way to ease their stress and concerns.

5. What if I can’t afford to live in my new neighborhood?

Packing up and moving from rural Iowa to Manhattan would be a shock to anyone’s wallet. The cost of living can be drastically different depending on where your employee is moving from and where they are moving to. Buying a new home or renting an apartment can be difficult due to upfront costs such as security deposits, finder’s fees, and down payments. The cost of homes, taxes, even groceries, may be significantly more than what your employees are used to.

How you can help: Offer your employee a cost of living allowance (COLA) or mortgage differential assistance. Both options ease your employees into the cost of the new location. Many companies choose to taper off these benefits over the course of a few years. You can make the transition to a new city less costly and more affordable for your best employees.