Building a Relocation Policy

sample relocation packages
If you are considering revising your current relocation program, or creating one for the first time, you’re probably wondering where to start. Just like building a house, you want to start with the foundation.
When building a relocation program, begin with the policy structure. Remember, you have a couple of options to consider when creating your program. If you’re looking for assistance, our benchmarking studies have uncovered key trends in building the right policy structure.

Building or Revising Your Employee Relocation Policy

A common trend among companies offering relocation assistance is to provide different levels of benefits to their relocating employees. This allows a company to be cost-conscious and flexible.

The Tiered Approach

A set, tiered policy gives a company the ability to easily select which employees will receive which benefit package. Our research indicates an average of four tiers within any relocation policy. This allows for sufficient variation among benefit packages without creating too much complexity across employee levels.
While a tiered policy allows a company to be selective about which benefits are offered and to whom, some benefits may be offered to all packages. For instance, a household goods move may be offered to all relocating employees, but only certain employees might receive a homesale benefit. You will need to consider which benefits make the most sense for your different employee levels.
 

%

of surveyed companies use three tiers

%

of surveyed companies use four tiers

Building Tiers

There are several different factors companies use when creating a tiered policy. In fact, most companies use multiple factors. The most common factors we’ve identified in our studies include employee position level, homeowner versus renter status, new-hire versus existing-employee status, and budget.

The most frequently used factor to create policy tiers is the employee’s position or level within the company. Companies will most often offer richer benefits to C-level employees compared to middle managers, as the C-level role may be considered more integral to the employer. Cash allowances may be larger, timeframes may be less stringent, and the policy itself may become less constrictive overall for higher-tier tiers.

Homeowner versus renter status is another factor commonly used in creating a tiered policy. For example, a homeowner tier will likely be richer than a renter tier. Homeowners have higher associated moving costs to complete home repairs and get their homes ready for the market. Longer househunting might also be offered for homeowner tiers, as more time is typically needed to purchase a home than to rent.

The A La Carte Approach

An alternative to a tiered policy is an à la carte, or menu, policy. This can be ideal for companies that like to be extremely selective about which benefits are given on an individual basis.

Building à la carte benefits

The discretion used in deciding which benefits to offer can be based on the employee’s need to relocate, the distance the employee is moving, or simply on budget.

Employees can also decide which benefits they receive. The company may offer an employee a specific lump sum amount or use a “points” system. The employee can then determine, based on the dollars or points received, which benefits he or she would like the employer to provide and which the employee would like to manage on his or her own.

This type of policy is currently more “on trend” due to several factors, such as more employees electing to retain their homes in their departure location and therefore not needing a formal homesale benefit.

Your company’s culture, talent development strategies, and much more need to be taken into consideration when you’re deciding how to develop your employee relocation policy. Offering too many benefits can be costly for your organization, while not offering enough can negatively impact your success in recruiting and retaining employees. Take careful consideration when determining which structure best fits your relocating employees’ needs.

Relocating with Pets

What do you tell your employees when they let you know their relocation includes two dogs or cats? While most employers do not reimburse for these “family member” relocation costs, it’s good to know you have a resource available for your employees. WHR Group works with the IPATA, international pet shipping experts, and understands that when you move a person, you can oftentimes expect to move a furry friend (or two). Is your relocation counselor poised to offer assistance?
pet relocation, employee relocation
What costs are associated with animals on airlines?
In addition to the actual charge from the airline to fly a pet, there are other fees to consider. Companies that agree to pay for fees will want a thorough understanding in advance. Most countries require a health certificate from a veterinarian before any travel is permitted, even domestically. On international flights, pets may need to get passports or other country-specific regulatory approval, which generally is associated with a fee. Additionally, treatment of parasites is sometimes required, even in healthy animals, before these permits will be issued. Lastly, some countries require animals to be quarantined, sometimes in excess of 30 days, and individual countries can charge costly per diem fees before the animal will be released.
Are there other options besides flying for traveling with pets?
Unfortunately, traveling with pets on a bus, train, or ocean vessel is extremely restricted. According to the IPATA, there are two ocean vessels that accept animals on transatlantic trips, but space is very limited. Busses and trains are usually subject to local restriction, but Greyhound Bus, for example, does not allow any animals other than service animals (IPATA FAQs).
All airlines will fly pets, right?
Wrong! Some airlines do not allow animals in the cabin while others do not allow pets to fly as checked baggage—and some do not allow pets at all. It is important to call ahead to the airline before booking your tickets to ensure that you, your family, and your pets all arrive in the destination city at the same time. BringFido.com is a great resource that offers a list of all animal-friendly airlines and their policies.
How big is too big for pets to fly in the cabin?
Most airlines only allow dogs or cats to fly in the cabin if they fit into a carrier that can be stowed beneath the seat. One exception is service animals, which must carry proper identification. The airline must be notified in advance to arrange seating that will accommodate. Flying your pets in cargo is a safe alternative. According to Air Cargo World, there are less than 0.01% of any incidents, with specific airlines like United having even lower incident rates (IPATA FAQs).
Why can't a transferee's bulldog fly in the summer?
Respiratory issues are common with “snub-nosed breeds” of both cats and dogs. Because of the higher incidence of heat exhaustion in these animals, which can sometimes lead to death, these breeds are generally regulated more than other breeds. In general, however, all animals are restricted when the temperature gets above or below a certain point (or is predicted to during the flight). Each airline will have its own policy on these regulations.
Will an assignee moving internationally need to have their pet quarantined?
Each country has different restrictions on pets entering their country, and sometimes these restrictions vary depending on where the pets came from as well. The only way to know for sure is to call the destination country’s Embassy or Consulate for the most current information. Typically, animals on a layover are excluded from these restrictions, with only the original departure and the final destination considered.