Once you identify a candidate who is willing to relocate, the real work begins. There are two sides to every relocation: the departure side and the destination side. While departure benefits, such as home sales and lease breaks, are important, you can’t forget about the destination services your employee will require for a successful relocation. Ensuring that your employee is completely settled into the new location means you will have a happier, better adjusted employee.

Every move has its challenges, regardless if the move is U.S. domestic or overseas. Providing your employee with destination services goes a long way toward helping them to succeed, along with reducing any mobility risk factors. Because of this, many companies turn to a relocation management company, or RMC, to ensure all the pieces are in place.

A Beginner's Guide to Destination Services

离境服务

For some countries, such as Switzerland and Singapore, departure services are critical to the success of your employee’s transfer or new assignment. RMCs such as WHR authorize departure services to our network of independent destination services providers. When the employee is prepared to vacate their property, the scope of work can include: assistance closing out lease agreements, return of deposits, final property walkthrough, key handover, property condition reports, and closing utility accounts. It’s also critical for your transferees to consider closing bank accounts, and filing change of residency or departure information as required by country. Last, but not least, WHR will review and recommend whether the employee and their family members should take immigration steps such as the cancellation of employment or dependent passes in their departure country. 

地区定位

Navigating the complexities of international assignments requires a thorough understanding of the destination. Area Orientation services play a pivotal role in facilitating a smooth transition for relocating employees and their families. Beyond aiding in the decision-making process, these services provide an invaluable opportunity for expats to visualize their upcoming life in a new city, state, and/or country.

Our Area Orientation services encompass comprehensive guidance on various aspects, ensuring a well-informed decision:

  1. About the Country: Offering insights into the broader cultural and societal aspects of the destination country.
  2. About the Area: Detailed information about the specific region, including local customs, attractions, and community dynamics.
  3. Housing Overview: Providing a comprehensive view of housing options, rental markets, and neighborhood considerations.
  4. Schooling Overview: Addressing educational facilities, curriculum options, and enrollment processes.
  5. Q & A Session: A personalized question and answer session, allowing relocating individuals to seek clarifications on specific concerns.

WHR’s Orientation Tours provide a realistic overview, empowering transferees to make informed decisions and kick-start their assignments seamlessly. Whether conducted in person or online, these tours contribute significantly to a stress-free relocation experience, aligning with the diverse needs of global mobility.

配偶援助

员工拒绝搬迁任务或最终失败的主要原因之一是他们的配偶没有得到足够的支持。帮助员工的配偶找到新的工作,建立简历,在新的地点建立网络,学习新的语言,或适应新的文化,可以为你的调职员工和他们的家庭带来很大的变化。这也将帮助您避免员工拒绝搬迁,避免失去优秀人才。

In WHR’s Culture + Mobility Benchmark report, we found that only 39% of companies offer spousal assistance to their international population. Because relocating internationally adds another level of stress for the employee’s family, we believe incorporating this benefit will go a long way in helping you secure the right person for the available role.

家中寻找

在你的员工对这个城市有了更多的了解之后,他们就可以开始找房子了。要过渡到一个新的城市可能是很困难的。与了解该城市内幕的当地中介密切合作,可以使这个过程更简单,对员工的压力更小。你的RMC应该有能力帮助你的员工与合格的当地房地产经纪人联系,帮助他们找到梦想中的家,无论是租房还是买新房。

抵押贷款计划

If your employee is purchasing, they’ll need to arrange financing. Your RMC should be able to help connect your employees with a mortgage program. The employee should never feel obligated to use any referred mortgage providers, but it is an option many find beneficial because the mortgage provider will have a complete understanding of the relocation process.

Read more: Providing Mortgage Support to Transferring Employees in Today’s Housing Market.

目的地结账费用

为了支持员工在新地点的搬迁,公司一直提供目的地结算费用的报销。关闭费用可能是相当昂贵的。如果员工没有预料到要搬迁,他们可能没有资金自己支付这些费用。

诱导租房

While not a common benefit, an “incent-to-rent” program offers you the ability to save significantly on future relocations. The “incent-to-rent” benefit gives current homeowners a bonus if they decide to rent in the new location instead of purchase. This is commonly offered to employees who relocate frequently and allows the company to avoid paying closing costs on the new home purchase and any future home sale costs.

临时住房

Sometimes housing can’t be secured at the time the employee needs to report for their new position. In the event that this happens, they will need help coordinating temporary housing

Most companies offer temporary housing as a benefit to their relocating employee population. While it may be costly, and isn’t ideal for the employee, it does help them feel less stressed and be more productive in the new location, making it an integral part of any great destination services package.

企业搬迁并不总是长期的,这就是为什么我们保持一个企业或临时住房供应商和连锁酒店的网络。提供这种服务可以让短期调职者在任何地方都有家的感觉,无论时间有多长。

您的搬迁供应商应与临时住房供应商合作,这些供应商至少应在员工抵达前24小时进行单元检查,为每个单元提供带有近期照片的检查表,并提供24/7紧急援助的电话号码。

In order to control cost, many companies choose to cap this benefit, either monetarily or by timeframe. For this very reason, it is essential that your RMC have a strong network of corporate housing providers. Using both local and national companies will ensure that you are able to offer a unit that meets all your employee’s housing needs. 

Download now: WHR’s Global Temporary Housing Benchmark Report

安家服务

When making a major move, there are many details to consider. When you look to an RMC to handle the arrangements, you can be assured that your employee has everything that they require upon arrival in their new location. For instance, your employees may need help setting up utilities, banking, or getting a new driver’s license. Other assistance given can include help in finding schools, churches, or any other details that they need to get settled in.

总结

In conclusion, a successful employee relocation hinges on thoughtful destination services that extend beyond departure logistics. By partnering with a reliable relocation management company (RMC), companies can address the diverse needs of their relocating employees, ensuring a smooth transition to the new location. From area orientation and spousal assistance to home finding, mortgage programs, and settling-in services, a comprehensive approach enhances employee well-being and ultimately contributes to a more satisfied and productive workforce. Embrace the power of strategic destination services to facilitate successful relocations and cultivate a positive corporate culture.