WHR Group, Inc. Privacy Policy

WHR Group Inc. (“WHR,” “we,” or “our”) has created this privacy policy to demonstrate our commitment to respecting and protecting your personal privacy. Our privacy policy complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively.

Personal Information

We collect certain Personal Information in order to operate our business of providing relocation and assignment management services. Personal Information includes name, postal address, telephone numbers, and email addresses. Additionally, we may collect personal information about individuals when such individuals specifically provide such information to us on a voluntary basis for the facilitation of relocation and/or assignment management services.

Non-Personal Information

We collect information on how our websites are accessed and used. We obtain non-personal information automatically and store information, such as browser types, internet protocol addresses, internet service providers, visited web pages, and the time spent on our internet sites. The collection of this data is used to improve the services provided to the end user, improve our marketing efforts, and improve our website functionality.

An example of this would be “cookies,” used by WHR and our marketing partners and analytics providers. We use cookies for session control and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

Our websites are hosted by servers in the United States, and, as such, the website is governed by United States law. If you are located outside of the United States, your personal Information will be transferred to the United States. By visting this website and/or submitting your personal Information, you consent to its transfer to the United States and to its storage, processing, and use there in accordance with this Privacy Policy and United States law.

Affiliated Entities

This Privacy Policy discloses our information gathering and dissemination practices for the following websites:

www.whrg.com

www.simplemove.com

Acceptance of WHR’s Privacy Policy

You agree through your utilization of www.whrg.comwww.simplemove.com, and/or by submitting your information to WHR, that you unconditionally consent to the use of that information by WHR. If you do not agree with this, you cannot use these websites.

Adherence to Privacy Shield Principles

WHR complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. WHR has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

The Right of Access

We acknowledge the right of individuals to access their data for the purpose of reviewing, editing, or correcting their personal information. EU and Swiss individuals wishing to access their personal information may do so by contacting WHR, and we will review and make corrections accordingly. Individuals may contact WHR’s Privacy Officer or can email a specific request to contactus@whrg.com.

Third Party Access to Personal Data

When you are providing us with your personal information, you are sharing that information with WHR alone. We do not rent or sell your personal information to any third parties, unless you have provided your express permission to release this data. Our websites may contain links to other websites provided solely as a courtesy, and you are under no obligation to utilize these websites. We accept no responsibility or liability for these websites. We encourage you to read the Privacy Policy statements of these websites.

In the course of WHR’s relocation business, we may transfer information to our third party suppliers (e.g., moving companies, temporary housing suppliers, etc.) as necessary to support the services we deliver. This information is used solely for the purposes of providing relocation services in accordance with our client contracts. We may be liable for the appropriate onward transfer of EU and Swiss individuals’ personal data to third parties.

We do not currently share your information with third parties who are non-agents; however, if that changes in the future, we will provide individuals with a way to opt out of that use or sharing.

Data Security

In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. While we strive to protect your personal data, we cannot ensure or warrant the security of any information you transmit to us or to any other persons. Any information that you transmit is done at your own risk as you are responsible for maintaining the security of your passwords and/or any account information.

Dispute Resolution

In compliance with the EU-US and Swiss-US Privacy Shield Principles, WHR commits to resolve complaints about your privacy and our collection or use of your personal information. EU or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact WHR at:

Privacy Officer, WHR Group Inc., N27 W23681 Paul Rd., Pewaukee, WI 53072, 262-523-2800, or contactus@whrg.com. We will respond to your request within a reasonable timeframe, but no longer than 45 days from your inquiry.

WHR has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Finally, and as a last resort, EU and Swiss individuals whose privacy complaints have not been resolved through the aforementioned channels can seek redress through the Privacy Shield Panel, a binding arbitration mechanism.

WHR is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Disclosure of Customer Information

We release account and other personal information when we believe release is appropriate to comply with the law or to protect the rights and property of WHR, our customers, users, or others. This includes the exchange of information in defense or prevention of fraud and reduction of credit risk. We may be required to disclose personal information in response to a lawful request by public authorities, including meeting national security and law enforcement requirements.

Privacy Updates

We may change this Privacy Policy periodically to ensure we adopt any directives and/or updates from EU, Swiss, or US regulators. We encourage you to review the Privacy Policy whenever you access our services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have questions or concerns about our policies concerning privacy, data collection, data processing, or data transmission, please email us at contactus@whrg.com or mail us at N27 W23681 Paul Rd., Pewaukee, WI 53072.

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1.800.523.3318

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