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<div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> </div> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#660000;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK2"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='background:#E1D6B9;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=430 style='width:322.5pt;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#B5A68A; mso-yfti-tbllook:1184;mso-padding-alt:7.5pt 7.5pt 7.5pt 7.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:7.5pt 7.5pt 7.5pt 7.5pt'> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>October 2011<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#857458; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK3"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK4"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td valign=top style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img border=0 width=446 height=100 id="_x0000_i1025" src="http://ih.constantcontact.com/fs001/1102236947305/img/29.jpg" alt=building name=ACCOUNT.IMAGE.29><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E1D6B9; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK5"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align: center'><strong><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#660000'>A Word From Roger</span></strong><strong><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:#660000'>&nbsp;</span></strong><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:#660000'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp;</span><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><!--[if gte vml 1]><v:shape id="_x0000_s1027" type="#_x0000_t75" alt="Roger May 2010" style='position:absolute; margin-left:0;margin-top:0;width:113.25pt;height:126pt;z-index:251659264; mso-wrap-distance-left:0;mso-wrap-distance-top:3.75pt; mso-wrap-distance-right:0;mso-wrap-distance-bottom:3.75pt; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://ih.constantcontact.com/fs001/1102236947305/img/56.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=151 height=168 src="http://ih.constantcontact.com/fs001/1102236947305/img/56.jpg" align=left vspace=5 alt="Roger May 2010" title=0.877906976744186 border=0 name=ACCOUNT.IMAGE.56 v:shapes="_x0000_s1027"><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>I recently attended Worldwide ERC's Global Workforce Symposium in Denver, CO. and it was a great opportunity to meet with clients, service partners and potential clients. I also had the pleasure to listen to Jason Jenning's key note speech&nbsp;which was brilliant. While most professional speakers are always enjoyable I tend to forget their message a week&nbsp;after a conference. However, I've heard Jason speak a couple of times and I still recall portions of his message years later. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>If you don't know Jason, he is one of the most in-demand business speakers in the world and you can access his website at <a href="http://www.jason-jennings.com" shape=rect>http://www.jason-jennings.com</a>. Jason is extremely passionate about studying what makes successful companies and their leaders stand out above their peers. He wants to know how and why these leaders deliver value and success to their organizations year after year. He has a new book coming out that profiles ten American CEOs who have created the greatest amount of shareholder value from 2000 through 2008. Even in difficult economic times these companies thrive and prosper year after year, and his speech at ERC highlighted the common characteristics of these leaders. For those that didn't get a chance to attend allow me to provide a brief conclusion on his findings. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>His number one learning experience from these leaders is that the fundamental business strategy of an organization must be shared with all of the employees, not just management or executives, but every single employee.&nbsp;&nbsp;A person has to understand how their role benefits the organization and how that role is aligned to the business strategy&nbsp;of the company. This is necessary to&nbsp;create an engaged workforce that wants to act like an owner and commits people to continuous growth and improvement. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>The benefit is that Employees perform better when they have an emotional connection to the company. Companies that have this shared strategy attract the right people, allow employees to grow professionally, keep top talent, improve lives and communities, and better serve customers. Similarly it turns vendors into business partners as they also understand the strategy and want to help in the company's success. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>All of these CEOs share one common trait more than anything and that is STEWARDSHIP. They truly want what is best for people that touch their lives; be it an employee, customer, vendor, family member or anyone else. Their overarching goal is to make their organizations better for future generations. This was truly a great hour of listening and I look forward to reading his book. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#8F7C57'>I&nbsp;can&nbsp;be reached at 262-523-7501 or at</span><span style='font-size:10.0pt; font-family:"Arial","sans-serif";color:black'> <a href="mailto:roger.thrun@whrg.com" target="_blank" shape=rect ymailto="mailto:roger.thrun@whrg.com">roger.thrun@whrg.com</a> <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Arial","sans-serif";color:#857458'>Roger<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'>Founder &amp; President</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'> <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK6><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:burlywood; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt' id="content_LETTER.BLOCK6"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p class=MsoNormal><span style='mso-bookmark:"LETTER\.BLOCK6"'><strong><u><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>Articles&nbsp;&amp; Tidbits</span></u></strong></span><span style='mso-bookmark:"LETTER\.BLOCK6"'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'>&nbsp;&nbsp;<o:p></o:p></span></span></p> </td> <span style='mso-bookmark:"LETTER\.BLOCK6"'></span> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK7><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#DFD8BE; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK7"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p class=MsoNormal><strong><span style='font-size:18.0pt;font-family: "Century Gothic","sans-serif";mso-fareast-font-family:"Times New Roman"; color:maroon'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkr8XLICfx4qUoDGT9N4Fs7okAmkkP3o0_zW54MRsLDjoKtTYW_VxqT_F8X7FEjvqF9U1mMdf6b8mNJlMpDDMASS4nrU9r492cJ2QLUdsFNCp3rGyBUTdzaqnwWKUjhEzfG6t7l7ssj4fwhK1ZeJkkx26h5d0JlC_ALjtc_bgveP5PJQP-Ta3xiXZQ93WC2qCfdNu3A0z7rJLGWLv6uBT5Yj" target="_blank" shape=rect><span style='color:maroon'>Fed Wants to Keep Rates Low to Ensure Housing is Affordable, Dudley Says</span></a></span></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'>BY:&nbsp; Caroline Salas Gage<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'><br> Federal Reserve Bank of New&nbsp;York President William C. Dudley said the central bank wants to keep mortgage interest rates from rising too much and may do more to hold&nbsp;down borrowing costs.&nbsp; &nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Century Gothic","sans-serif";color:#8C2000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#8C2000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkr8XLICfx4qUoDGT9N4Fs7okAmkkP3o0_zW54MRsLDjoKtTYW_VxqT_F8X7FEjvqF9U1mMdf6b8mNJlMpDDMASS4nrU9r492cJ2QLUdsFNCp3rGyBUTdzaqnwWKUjhEzfG6t7l7ssj4fwhK1ZeJkkx26h5d0JlC_ALjtc_bgveP5PJQP-Ta3xiXZQ93WC2qCfdNu3A0z7rJLGWLv6uBT5Yj" target="_blank" shape=rect><span style='color:#8C2000'>More... </span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#8C2000'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK10><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:burlywood; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK10"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <div> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkrveqXj_BlNXtwRxWgTOibzeDxvJcbdjAEzNp4VKuO6JzkMDg588WMFm3gxWBJ6zbEf-5ikh8n6qAfw5DNlbyNtPHjvOTnrEeT1cYScmdTDe5dBCXFcXGx42eBTg-1X6PyG6NXcfBYVC_auB6IdU9zaCDfxucATMn0=" target="_blank" shape=rect><span style='color:#660000'>10 Things Only Bad Managers Say</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp;&nbsp;Liz Ryan</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>We know the kinds of things good managers say:&nbsp; They say &quot;attaboy&quot; or &quot;attagirl.&quot; &quot;Let me know if you run into any roadblocks, and I'll try&nbsp;to get&nbsp;rid&nbsp;of them for you,&quot; and &quot;You've been killing yourself - why don't you take off at noon on Friday&quot;&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkrveqXj_BlNXtwRxWgTOibzeDxvJcbdjAEzNp4VKuO6JzkMDg588WMFm3gxWBJ6zbEf-5ikh8n6qAfw5DNlbyNtPHjvOTnrEeT1cYScmdTDe5dBCXFcXGx42eBTg-1X6PyG6NXcfBYVC_auB6IdU9zaCDfxucATMn0=" target="_blank" shape=rect><span style='color:#660000'>More... </span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK9><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#DFD8BB; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK9"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkpZIsTkYAADh7zmExtVhdWOXi9oPtR_BvzkA1aIDuoko3IRMzdFzrpLt0b38hEqN3Q3JDo99c1yk9Y2JjuUHbqRcdGJ3XIt4OCS7skxKtMQUy4aa4BcrezWvwO1nLZhyfNNBdkY2IL6T5vxdr1dc4bSNpU6kE9E90UIMlqOz4bJKEQtHlUgFuQuwKw1zTK5AqVKWQvC4kx0NBL2-8x4QpO6IM19zkG_n60=" target="_blank" shape=rect><span style='color:#660000'>Real Estate Agents Learning Fine Art of 'Cash for Keys'</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp; Jane Hodges</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 8.0pt;font-family:"Century Gothic","sans-serif";color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'>When Mary Poland-Smith went into real estate 14 years ago, she never imagined that part of her job would involve handing out &quot;cash for keys,&quot; to persuade former home owners of renters to vacate their premises.&nbsp; &nbsp; <o:p></o:p></span></p> <p class=MsoNormal style='text-align:justify'><span style='font-size: 10.0pt;font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#857458'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkqZYJp5gcZARg6SJqGMLsbmH86jRuFpYcLPZlG08fAOQzMCvTtfLU6p0oZmFjY47N-Rh7nQ2kGhfw-5qMJ9DYSKeA7et9INWVrDywA5R0iBL3ZF7YlU3tiT9SB7AV1wUnEqUiA12l34KG-EGPBiCFC7CEQJ9Ogb999vFr4_KTow3PA7YsPCmFwp7rEdeXeCRBLI1JS7ZU9nelDxpc8ouotq" target="_blank" shape=rect><b><span style='font-size:12.0pt; font-family:"Times New Roman","serif";color:#3B5462;text-decoration: none;text-underline:none'><o:p></o:p></span></b></a></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkqZYJp5gcZARg6SJqGMLsbmH86jRuFpYcLPZlG08fAOQzMCvTtfLU6p0oZmFjY47N-Rh7nQ2kGhfw-5qMJ9DYSKeA7et9INWVrDywA5R0iBL3ZF7YlU3tiT9SB7AV1wUnEqUiA12l34KG-EGPBiCFC7CEQJ9Ogb999vFr4_KTow3PA7YsPCmFwp7rEdeXeCRBLI1JS7ZU9nelDxpc8ouotq" target="_blank"><span style='color:maroon;text-decoration:none; text-underline:none'>&nbsp;</span><span style='font-size:12.0pt; font-family:"Times New Roman","serif";color:maroon;font-weight:normal; text-decoration:none;text-underline:none'><o:p></o:p></span></a></span></b></p> <p class=MsoNormal style='text-align:justify'><strong><span style='mso-fareast-font-family:"Times New Roman";color:#660000'><o:p>&nbsp;</o:p></span></strong></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkpZIsTkYAADh7zmExtVhdWOXi9oPtR_BvzkA1aIDuoko3IRMzdFzrpLt0b38hEqN3Q3JDo99c1yk9Y2JjuUHbqRcdGJ3XIt4OCS7skxKtMQUy4aa4BcrezWvwO1nLZhyfNNBdkY2IL6T5vxdr1dc4bSNpU6kE9E90UIMlqOz4bJKEQtHlUgFuQuwKw1zTK5AqVKWQvC4kx0NBL2-8x4QpO6IM19zkG_n60=" target="_blank" shape=rect><span style='color:#660000'>More... </span></a></span></b></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK26><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:burlywood; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt' id="content_LETTER.BLOCK10"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <div> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkokpAli_ACDtp3tduGiT-FX7hi5E_0zdrgoUe8OkXGu5cOZsw7c-HITQIn7CFljzRnzumo0biDZguE6e6_KD4AS0sC4DkT_EhhxXnFAMoqkWrHPmLaC4r079-tvTWix8aF2x5K0Zo0HBJj1w6q5xkO9DDmoQnk7H4BsrG3Kl6jo7moWsPv5cDUHNtjOsTva406ZLwhyn_HjGurJ7VBtrK56" target="_blank" shape=rect><span style='color:#660000'>Why Companies Aren't Getting the Employees They Need</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp;&nbsp;Peter Cappelli</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>Everybody's heard the complaints about recruiting lately. Even with unemployment hovering around 9%, companies are grousing that they can't find skilled workers, and filling a job can take months of hunting.&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkokpAli_ACDtp3tduGiT-FX7hi5E_0zdrgoUe8OkXGu5cOZsw7c-HITQIn7CFljzRnzumo0biDZguE6e6_KD4AS0sC4DkT_EhhxXnFAMoqkWrHPmLaC4r079-tvTWix8aF2x5K0Zo0HBJj1w6q5xkO9DDmoQnk7H4BsrG3Kl6jo7moWsPv5cDUHNtjOsTva406ZLwhyn_HjGurJ7VBtrK56" target="_blank" shape=rect><span style='color:#660000'>More... </span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK11><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#DFD8BB; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK11"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <div> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkqzPUlmPn78Sa1NQZ6o8G_wvVY-vXY0GSaMYoU0Mvey9bNyoTEbhWLTjUzEsmwY_suBg5vVglufxmWiNJ4uYdUb2GuOMykLzzictXCRcPU5IV1ggbhgwo9Sl3icgmDrr0wN7TGW4K3bvRPC37TwEaU6ciRg-Ntxlk84TmIHtnS9g7_EGmHKmXkctcCzt5KEtmWJZgT8TNBQNSgr2QtqDxVtTj9lNlxucuQ=" target="_blank" shape=rect><span style='color:#660000'>Why Companies are Often Terrible at Changing</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp;&nbsp;Sharlene Evans and Greta Roberts&nbsp;</span><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'>&nbsp;</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'>Fortune - It's a common tale. In the midst of a sluggish economic recovery, many companies are frantically looking to find new ways to turn a profit. Some are pulling this off better than others.&nbsp;&nbsp;&nbsp; </span><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'>&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkqzPUlmPn78Sa1NQZ6o8G_wvVY-vXY0GSaMYoU0Mvey9bNyoTEbhWLTjUzEsmwY_suBg5vVglufxmWiNJ4uYdUb2GuOMykLzzictXCRcPU5IV1ggbhgwo9Sl3icgmDrr0wN7TGW4K3bvRPC37TwEaU6ciRg-Ntxlk84TmIHtnS9g7_EGmHKmXkctcCzt5KEtmWJZgT8TNBQNSgr2QtqDxVtTj9lNlxucuQ=" target="_blank" shape=rect><span style='color:#660000'>More...</span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'></td> </tr> </table> </td> <td width=170 valign=top style='width:127.5pt;background:#58482F; padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E1D6B9; mso-yfti-tbllook:1184;mso-padding-alt:7.5pt 7.5pt 7.5pt 7.5pt' id="content_LETTER.BLOCK12"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:7.5pt 7.5pt 7.5pt 7.5pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#857458'>Issue:&nbsp;10<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#B5A68A; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#58482F; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'>In This Issue</span></b><span style='font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://us.mg201.mail.yahoo.com/dc/blank.html?bn=574&amp;.intl=us&amp;.lang=en-US#LETTER.BLOCK6" shape=rect><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#E1D6B9'>Articles &amp; Tidbits</span></a></span></b><span style='mso-fareast-font-family:"Times New Roman"'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://us.mg201.mail.yahoo.com/dc/blank.html?bn=574&amp;.intl=us&amp;.lang=en-US#LETTER.BLOCK17" shape=rect><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#E1D6B9'>Quick Links</span></a></span></b><span style='mso-fareast-font-family: "Times New Roman"'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://us.mg201.mail.yahoo.com/dc/blank.html?bn=574&amp;.intl=us&amp;.lang=en-US#LETTER.BLOCK22" shape=rect><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#E1D6B9'>Transferees Speak</span></a></span></b><span style='mso-fareast-font-family:"Times New Roman"'> <o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK15><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#58482F; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt; display:table' id="content_LETTER.BLOCK15"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-bookmark:"LETTER\.BLOCK15"'><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;<o:p></o:p></span></span></p> </div> <p class=MsoNormal align=center style='text-align:center'><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkqhdMPR9BWpeR1tXprnutCUHx3S6rwDzeX2m84sqmU0xHMcrrWgEpMijIE8HzlZqDagsSkkt7XQxINuA0seNXS_jc5G3xpKFbxPOlGGdumBdkOy6qV8W7JRIWaKpLJ0QLPZ1YI7jAnuUQneIe70ex2V" target="_blank" shape=rect><span style='color:#8F7C57;text-decoration: none;text-underline:none'><img border=0 width=159 id="_x0000_i1026" src="http://ih.constantcontact.com/fs001/1102236947305/img/96.jpg" vspace=5 alt="Mgt Structure" name=ACCOUNT.IMAGE.96></span><span style='color:#8F7C57'><br> </span></a>&nbsp;<a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkqhdMPR9BWpeR1tXprnutCUHx3S6rwDzeX2m84sqmU0xHMcrrWgEpMijIE8HzlZqDagsSkkt7XQxINuA0seNXS_jc5G3xpKFbxPOlGGdumBdkOy6qV8W7JRIWaKpLJ0QLPZ1YI7jAnuUQneIe70ex2V" target="_blank" shape=rect><span style='color:#8F7C57'>Management Structure</span></a></span></u><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#857458; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK27"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align: center;line-height:11.25pt'><span style='font-size:11.0pt;color:#3B5462'>&nbsp;</span><strong><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#FFCC00'>Quick Links</span></strong></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK17><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt; display:table' id="content_LETTER.BLOCK32"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkrQ6jC6xc81nlYwvZVOYL5HfKctrLwUM4RhXog3uE74kJW3plDuYB-Vh015PBIzlaMPEDglrO_5AaAECAoHSj8-XX4he8CAGraxznf_EwBbafH0BnjH6I7Fl1RZ5lem_ABAv5rN3iI1VhpnW75nfK-l1wa1Ik8LKEINNqU5LnqKkGmZeuflDKek" target="_blank" shape=rect><b><span style='color:white'>&nbsp;View the WHR Brochure</span></b></a></span><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK18><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK18"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkojhltJdk9t0s_OxkeWtdFWb5X0IvQq6JMT4MCvJ2Cg_o24PXr2WOnCy_Jwhc4O0QEr7bokhe7DGqdu6YpAiiqfz-SyZXa3a7AH6PaUZmYOn0tjm0vpA4cE" target="_blank" shape=rect><span style='text-decoration:none; text-underline:none'><img border=0 width=148 height=35 id="_x0000_i1027" src="http://ih.constantcontact.com/fs001/1102236947305/img/39.png" alt="SM Logo 200 dpi see through" name=ACCOUNT.IMAGE.39></span></a><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK19><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt; display:table' id="content_LETTER.BLOCK16"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='mso-bookmark:"LETTER\.BLOCK19"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:white'>Follow Worldwide ERC's CEO Peggy Smith as she blogs about workforce mobility and other business issues.</span></span><span style='mso-bookmark:"LETTER\.BLOCK19"'><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></span></p> <p class=MsoNormal align=center style='text-align:center'><span style='mso-bookmark:"LETTER\.BLOCK19"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:white'><o:p>&nbsp;</o:p></span></span></p> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkrSC8I8-Y-asXJTYjMoatRjtqmca2Rmwl_TKbaEibr6k7tpVXzTsQNbK5hdvcl7AKxn3nddJxeelaFXVgdEiPcWGc3ScpBRrC_gx2mM75L-9BS5Lr1GpaoysgwVC6Z17guXFN7I8yDz5Zb_7pHYoaQOGr0UiLAhvbw=" target="_blank" shape=rect><b><span style='color:white'>Read blog here</span></b></a><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK28"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align: center;line-height:11.25pt'><span style='font-size:11.0pt;color:#3B5462'>&nbsp;<a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkpLMB3s908TiPBX-1IWswkXSJ4mIfSmijjG6tYNxr7x6eRyThLCkRbWmUSZPLE-Sn_ZAJ82Hmj1onL4ByLeJKutoIV86GpVRSU5Gnx4OkN8bBMxAuzdmUSYU7ZF-lZhNQM=" target="_blank" shape=rect><span style='text-decoration:none; text-underline:none'><img border=0 width=154 height=68 id="_x0000_i1028" src="http://ih.constantcontact.com/fs001/1102236947305/img/81.jpg" hspace=5 vspace=5 alt=ERC name=ACCOUNT.IMAGE.81></span></a></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK21><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK21"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='mso-bookmark:"LETTER\.BLOCK21"'><span style='font-size:10.0pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:white'>View the new issue of </span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkpXsLXyP-JZDAAGbJ8diXrRtR3Mumc-2Ci0_PcW6Jr0IqIh0G7eDcZKhMG5W3zmjvxDFZeob0544UbQQyjbp2zwgyEGuM-nhFWtbdZxq3x-dz6EZPytEk2T--LocJBHna-rt8wEXC97BAAYqqnPZozyoUkg3Tr3NFd8FPsw7_hAIw==" target="_blank" shape=rect><span style='color:white'>Themes on the Economy</span></a>&nbsp;by Diane Swonk&nbsp;presented by Mesirow Financial</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK22><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt;display:table' id="content_LETTER.BLOCK22"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><strong><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:white'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkpt2ILKDYJ-j3Xe7m3LCjgJpevXYomQ1kj70eMIjj4yZ05WnRrxvi_7e5ZGg9QVA9lP44D4Kx9gol_VKT3H_BumHy7HUrTvoUtWI8D2xtN5QKAYNJ_zyUXyGgPIa4nn9Fiba7YPUhnU-zE6yxykHlTI" target="_blank" shape=rect><span style='color:white'>Transferees Speak</span></a>&nbsp;</span></strong><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:white'>&nbsp;<o:p></o:p></span></p> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:white'>&nbsp;&nbsp;<o:p></o:p></span></p> <div> <div> <div> <p class=MsoNormal><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&quot;</span></em><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'>Since this was my first relocation, I gave top marks to the team when evaluating their performance because they were very prompt with their communications and seemed very well informed. I have no basis of comparison to fall back on, but they were very informative and I felt well cared for throughout the process.</span><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'>&quot; </span></em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;&nbsp;Mark B, Columbus OH</span></em><span style='font-size:11.0pt;font-family: "Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#8F7C57'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;&nbsp;&nbsp;</span></em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </div> <div> <p style='margin:0in;margin-bottom:.0001pt'><em><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;</span></em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>My WHR team was very helpful and patient with me. They helped me through the process every step of the way. WHR should be very proud to heave them working with customers..&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Carolyn V, Dallas TX<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;My WHR reps were great throughout the entire process. They were always there to answer my questions and did an excellent job explaining everything. I was always informed through the process.&quot;.&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;Charles G. Winterhaven FL<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;My counselors were excellent in working with us and with our realtor throughout the whole process.&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp; Marie F, Brick NJ<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;We were very pleased with the service we got from the WHR staff. My WHR counselor was great. She was pleasant, knowledgeable, and gave us helpful pointers.&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;Clyde T, Castle Rock CO<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;My WHR team was most helpful during this process. Our Realtor was a great help also. She should be kept in the pool to use again.&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Jeff P, Clifton Park NY<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> </div> <div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;WHR group were great to work with and the Moving Company was top notch.&quot; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Michelle A, Evans CO<o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> </div> <div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;My WHR counselor was very helpful when we needed to change realtors and when there was a small issue with the payoff at the end. He jumped right on the issue and made sure it was taken care of.&quot; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Adam K, Ivyland PA<o:p></o:p></span></p> </div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> </div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <div style='margin-left:22.5pt'> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<em><span style='font-family:"Calibri","sans-serif"'>&nbsp;</span></em>&nbsp;<o:p></o:p></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E1D6B9; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK19"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://visitor.constantcontact.com/email.jsp?m=1102236947305" target="_blank" shape=rect><span style='mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin'><o:p></o:p></span></a></span></p> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman";color:blue'><a href="http://visitor.constantcontact.com/email.jsp?m=1102236947305" target="_blank"><span style='text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/1101093164665/jmml_opgr1_img1.gif" vspace=5 alt="Join Our Mailing List"></span></a></span></p> </div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK18"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;background:#B5A68A;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;<o:p></o:p></span></b></p> <p class=MsoNormal><em><b><span style='font-size:10.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#660000'>Why WHR Group?</span></b></em><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#E1D6B9'><o:p></o:p></span></b></p> <ul type=disc> <li class=MsoNormal style='color:#E1D6B9;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>We remain&nbsp;faithful in our mission, pledge and commitment to provide an unparalleled relocation experience at a price our clients understand.<o:p></o:p></span></li> <li class=MsoNormal style='color:#E1D6B9;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>We are dedicated to perfecting the relocation process and providing exceptional service to our clients transferring employees.<o:p></o:p></span></li> <li class=MsoNormal style='color:#E1D6B9;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>We take ownership of our customer relationships and empower our employees to make a difference.<o:p></o:p></span></li> </ul> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'>Thank you,<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'>WHR Group<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108296820483&amp;s=663&amp;e=001aVn_CiCfdkrIt0oiKdKjt2cwIo16-Y9Q-uyma6v0gJy2ke_Gx1WEXN9DNhyl7UnOojHoLFFaqu2Js9hcKVQYUtE4GnBRs5divkSf3zcvxhQ=" target="_blank" shape=rect><b><span style='color:#660000;text-decoration: none;text-underline:none'>www.whrg.com</span></b></a> <o:p></o:p></span></p> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'>&nbsp;<o:p></o:p></span></p> </div> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'>&nbsp;<o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK19"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p> </div> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img border=0 width=121 height=43 id="_x0000_i1030" src="http://ih.constantcontact.com/fs001/1102236947305/img/52.jpg" alt="GSA small" name=ACCOUNT.IMAGE.52>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img border=0 width=147 height=38 id="_x0000_i1031" src="http://ih.constantcontact.com/fs001/1102236947305/img/53.jpg" alt="WorldwideERC_small" name=ACCOUNT.IMAGE.53>&nbsp;<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes;height:7.5pt'> <td width="100%" style='width:100.0%;padding:.75pt .75pt .75pt .75pt; height:7.5pt'></td> </tr> </table> </div> </td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center;background:white'><span style='mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal style='background:white'><span style='font-size:9.0pt; font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>WHR Group</span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#BABABA'> | </span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>N27W23681 Paul Road</span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family: "Times New Roman";color:#BABABA'> | </span><span style='font-size:9.0pt; font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>Pewaukee</span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#BABABA'> | </span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>WI</span><span style='font-size:9.0pt; font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#BABABA'> | </span><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>53072<o:p></o:p></span></p> </div> </td> </tr> </table> </div> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img border=0 width=1 height=1 id="_x0000_i1034" src="http://r20.rs6.net/on.jsp?llr=j8echrcab&amp;t=1108296820483.0.1102236947305.663&amp;ts=S0682&amp;o=http://ui.constantcontact.com/images/p1x1.gif"><o:p></o:p></span></p> </div> </div> </div> </div> </body> </html>