ÿþ<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; charset=unicode"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 12"> <meta name=Originator content="Microsoft Word 12"> <link rel=File-List href="2011NovemberNewsletter_files/filelist.xml"> <link rel=Edit-Time-Data href="2011NovemberNewsletter_files/editdata.mso"> <!--[if !mso]> <style> v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </style> <![endif]--><!--[if gte mso 9]><xml> <o:DocumentProperties> <o:Author>Mike Wykhuis</o:Author> <o:Template>NormalEmail</o:Template> <o:Revision>1</o:Revision> <o:TotalTime>0</o:TotalTime> <o:Created>2011-11-29T22:22:00Z</o:Created> <o:Pages>1</o:Pages> <o:Words>2110</o:Words> <o:Characters>12030</o:Characters> <o:Company>WHR Group, Inc.</o:Company> <o:Lines>100</o:Lines> <o:Paragraphs>28</o:Paragraphs> <o:CharactersWithSpaces>14112</o:CharactersWithSpaces> <o:Version>12.00</o:Version> </o:DocumentProperties> </xml><![endif]--> <link rel=themeData href="2011NovemberNewsletter_files/themedata.thmx"> <link rel=colorSchemeMapping href="2011NovemberNewsletter_files/colorschememapping.xml"> <!--[if gte mso 9]><xml> <w:WordDocument> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF/> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:DoNotExpandShiftReturn/> <w:BreakWrappedTables/> <w:SplitPgBreakAndParaMark/> <w:DontVertAlignCellWithSp/> <w:DontBreakConstrainedForcedTables/> <w:DontVertAlignInTxbx/> <w:Word11KerningPairs/> <w:CachedColBalance/> </w:Compatibility> <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel> <m:mathPr> <m:mathFont m:val="Cambria Math"/> <m:brkBin m:val="before"/> <m:brkBinSub m:val="&#45;-"/> <m:smallFrac m:val="off"/> <m:dispDef/> <m:lMargin m:val="0"/> <m:rMargin m:val="0"/> <m:defJc m:val="centerGroup"/> <m:wrapIndent m:val="1440"/> <m:intLim m:val="subSup"/> <m:naryLim m:val="undOvr"/> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true" DefSemiHidden="true" DefQFormat="false" DefPriority="99" LatentStyleCount="267"> <w:LsdException Locked="false" Priority="0" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Normal"/> <w:LsdException Locked="false" Priority="9" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="heading 1"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8"/> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9"/> <w:LsdException Locked="false" Priority="39" Name="toc 1"/> <w:LsdException Locked="false" Priority="39" Name="toc 2"/> <w:LsdException Locked="false" Priority="39" Name="toc 3"/> <w:LsdException Locked="false" Priority="39" Name="toc 4"/> <w:LsdException Locked="false" Priority="39" Name="toc 5"/> <w:LsdException Locked="false" Priority="39" Name="toc 6"/> <w:LsdException Locked="false" Priority="39" Name="toc 7"/> <w:LsdException Locked="false" Priority="39" Name="toc 8"/> <w:LsdException Locked="false" Priority="39" Name="toc 9"/> <w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption"/> <w:LsdException Locked="false" Priority="10" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Title"/> <w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font"/> <w:LsdException Locked="false" Priority="11" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtitle"/> <w:LsdException Locked="false" Priority="22" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Strong"/> <w:LsdException Locked="false" Priority="20" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Emphasis"/> <w:LsdException Locked="false" Priority="59" SemiHidden="false" UnhideWhenUsed="false" Name="Table Grid"/> <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text"/> <w:LsdException Locked="false" Priority="1" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="No Spacing"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 1"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 1"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 1"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 1"/> <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision"/> <w:LsdException Locked="false" Priority="34" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="List Paragraph"/> <w:LsdException Locked="false" Priority="29" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Quote"/> <w:LsdException Locked="false" Priority="30" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Quote"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 1"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 1"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 1"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 1"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 1"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 2"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 2"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 2"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 2"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 2"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 2"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 2"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 2"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 2"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 3"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 3"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 3"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 3"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 3"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 3"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 3"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 3"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 3"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 4"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 4"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 4"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 4"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 4"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 4"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 4"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 4"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 4"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 5"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 5"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 5"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 5"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 5"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 6"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 6"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 6"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 6"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 6"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/> <w:LsdException Locked="false" Priority="19" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/> <w:LsdException Locked="false" Priority="21" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/> <w:LsdException Locked="false" Priority="31" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/> <w:LsdException Locked="false" Priority="32" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/> <w:LsdException Locked="false" Priority="33" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Book Title"/> <w:LsdException Locked="false" Priority="37" Name="Bibliography"/> <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/> </w:LatentStyles> </xml><![endif]--> <style> <!-- /* Font Definitions */ @font-face {font-family:Wingdings; panose-1:5 0 0 0 0 0 0 0 0 0; mso-font-charset:2; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:0 268435456 0 0 -2147483648 0;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-alt:"Calisto MT"; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-536870145 1107305727 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-alt:"Times New Roman"; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520081665 -1073717157 41 0 66047 0;} @font-face {font-family:"Century Gothic"; panose-1:2 11 5 2 2 2 2 2 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:647 0 0 0 159 0;} @font-face {font-family:"Arial Narrow"; panose-1:2 11 6 6 2 2 2 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:647 2048 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:purple; text-decoration:underline; text-underline:single;} p {mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} /* List Definitions */ @list l0 {mso-list-id:226913781; mso-list-template-ids:1527052966;} @list l0:level1 {mso-level-number-format:bullet; mso-level-text:·ð; mso-level-tab-stop:.5in; mso-level-number-position:left; text-indent:-.25in; mso-ansi-font-size:10.0pt; font-family:Symbol;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--><!--[if gte mso 9]><xml> <o:shapedefaults v:ext="edit" spidmax="1028"/> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1"/> </o:shapelayout></xml><![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=WordSection1> <div> <div> <div> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;margin-left:7.5pt;background:#364D5A; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK1"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:0in 0in 0in 0in'> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in;mso-cellspacing:0in;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" style='width:100.0%;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrFgTdXK6lq9edGKVcdp91bJQUNvYz6-SOMhcUnLXQl64lFgoeUEeLLTHWxKwZSUGS3gQRBF-EBHhRge2brqkDG9ZEB3eDatiM=" target="_blank" shape=rect></a></span><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="_x0000_s1026" type="#_x0000_t75" alt="WHR Logo green background 235 dpi" href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrFgTdXK6lq9edGKVcdp91bJQUNvYz6-SOMhcUnLXQl64lFgoeUEeLLTHWxKwZSUGS3gQRBF-EBHhRge2brqkDG9ZEB3eDatiM=" target="&quot;_blank&quot;" style='position:absolute;left:0; text-align:left;margin-left:0;margin-top:0;width:270.75pt;height:43.5pt; z-index:251658240;mso-wrap-distance-left:0;mso-wrap-distance-top:0; mso-wrap-distance-right:0;mso-wrap-distance-bottom:0; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f" o:button="t"> <v:imagedata src="http://ih.constantcontact.com/fs001/1102236947305/img/40.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrFgTdXK6lq9edGKVcdp91bJQUNvYz6-SOMhcUnLXQl64lFgoeUEeLLTHWxKwZSUGS3gQRBF-EBHhRge2brqkDG9ZEB3eDatiM=" target="&quot;_blank&quot;"><img border=0 width=361 height=58 src="http://ih.constantcontact.com/fs001/1102236947305/img/40.jpg" align=left alt="WHR Logo green background 235 dpi" name=ACCOUNT.IMAGE.40 v:shapes="_x0000_s1026"></a><![endif]><span style='mso-fareast-font-family: "Times New Roman";mso-no-proof:yes'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrFgTdXK6lq9edGKVcdp91bJQUNvYz6-SOMhcUnLXQl64lFgoeUEeLLTHWxKwZSUGS3gQRBF-EBHhRge2brqkDG9ZEB3eDatiM=" target="_blank"></a></span><span style='mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </div> </div> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#660000;padding:.75pt .75pt .75pt .75pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK2"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='background:#E1D6B9;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=430 style='width:322.5pt;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#B5A68A; mso-yfti-tbllook:1184;mso-padding-alt:7.5pt 7.5pt 7.5pt 7.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:7.5pt 7.5pt 7.5pt 7.5pt'> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>November 2011<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#857458; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK3"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK4"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td valign=top style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img border=0 width=446 height=100 id="_x0000_i1025" src="http://ih.constantcontact.com/fs001/1102236947305/img/29.jpg" alt=building name=ACCOUNT.IMAGE.29><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E1D6B9; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK5"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align: center'><strong><span style='font-size:14.0pt;font-family:"Arial","sans-serif"; color:#660000'>A Word From Roger</span></strong><strong><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:#660000'>&nbsp;</span></strong><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:#660000'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>&nbsp;</span><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><!--[if gte vml 1]><v:shape id="_x0000_s1027" type="#_x0000_t75" alt="Roger May 2010" style='position:absolute; margin-left:0;margin-top:0;width:113.25pt;height:126pt;z-index:251659264; mso-wrap-distance-left:0;mso-wrap-distance-top:3.75pt; mso-wrap-distance-right:0;mso-wrap-distance-bottom:3.75pt; mso-position-horizontal:left;mso-position-horizontal-relative:text; mso-position-vertical-relative:line' o:allowoverlap="f"> <v:imagedata src="http://ih.constantcontact.com/fs001/1102236947305/img/56.jpg"/> <w:wrap type="square"/> </v:shape><![endif]--><![if !vml]><img width=151 height=168 src="http://ih.constantcontact.com/fs001/1102236947305/img/56.jpg" align=left vspace=5 alt="Roger May 2010" title=0.877906976744186 border=0 name=ACCOUNT.IMAGE.56 v:shapes="_x0000_s1027"><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>Relocation is a world filled with unique acronyms and it's the slang we utilize on a daily basis. One of these is an SOW or Statement of Work as these outline the business need or project scope, provide components and benchmarks of success, and demonstrate how a service provider is fulfilling the terms and conditions of the contract. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>At WHR we created an internal&nbsp;&quot;Training&quot; SOW specific for the months of November and December. We hired a full time dedicated training manager to oversee our staff's educational requirements and provide on-going training for all WHR Employees. As an organization we believe training is vital to future success, and keeps &quot;best practices&quot; center stage as we assist and counsel clients and transferring employees through a major life change. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>As I mentioned in a prior month; ongoing training would be a hallmark of WHR's strategic plan. This is all designed with a twofold purpose: 1) to insure our clients and their transferring employees have a resourceful and knowledgeable contact and 2) to provide growth, knowledge and enhanced skill sets for our employees. <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>As&nbsp;WHR continues to grow&nbsp;it is critical for our organization to establish internal SOWs.&nbsp; This is all designed to insure every client receives a level of commitment and service that is delivered with consistency.&nbsp; Training is just one piece of this pie and I look forward to sharing WHR's vision into 2012.&nbsp;&nbsp; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>As always I&nbsp;welcome your calls and feedback, and you can reach me at&nbsp;</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#8F7C57'>262-523-7501 or at</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; color:#857458'> <a href="mailto:roger.thrun@whrg.com" target="_blank" shape=rect ymailto="mailto:roger.thrun@whrg.com">roger.thrun@whrg.com</a> <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";color:#857458'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Arial","sans-serif";color:#857458'>Roger<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'>Founder &amp; President</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'>&nbsp;&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK6></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:burlywood; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt' id="content_LETTER.BLOCK6"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'>Articles&nbsp;&amp; Tidbits</span></u></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'>&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK7></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#DFD8BE; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK7"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p class=MsoNormal><strong><span style='font-size:18.0pt;font-family: "Century Gothic","sans-serif";mso-fareast-font-family:"Times New Roman"; color:maroon'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrp6QNQQXbyPS8FurA9AIAu0jqWya9Ks2Q46RmIIeovV9Z7fg7-VUwjxXwlLSZv9r083l6-aeo2HFLmSIhrL6udacLga3UulCCjHfGRE94JTVmlRa_FOUAYwbuuImdYH2Pl1te6HKGpRFeRWNBgQhZSBl0LHwt8SjNCbu37lYKBIulrQx8EGqlg" target="_blank" shape=rect><span style='color:maroon'>Four Destructive Myths Most Companies Still Live By</span></a></span></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'>BY:&nbsp; Tony Schwartz<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'><br> Myth #1:Multitasking is critical in a world of infinite demand.&nbsp; &nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Century Gothic","sans-serif";color:#8C2000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#8C2000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrp6QNQQXbyPS8FurA9AIAu0jqWya9Ks2Q46RmIIeovV9Z7fg7-VUwjxXwlLSZv9r083l6-aeo2HFLmSIhrL6udacLga3UulCCjHfGRE94JTVmlRa_FOUAYwbuuImdYH2Pl1te6HKGpRFeRWNBgQhZSBl0LHwt8SjNCbu37lYKBIulrQx8EGqlg" target="_blank" shape=rect><span style='color:#8C2000'>More... </span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#8C2000'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK10></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:burlywood; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK10"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <div> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWqYkUc0I0YjwxH3U55ryJiPR6XlXZ95lli1r6r3PIMiMs2EN0auGLDWBSkWdnA-iOCfc3wuus6Crd0zTqR7v1utXW2tkV3VzeZ4QUf5fMG29RkmTpw3RADBYoDSNp9CjkYifuFShiMEUNmUIiGudG7v43tQRq2r0p3tmKj-90lJCbHgsWR_QXTpt3olUuzOqnYADtHJ9yME3RhS-e7M0ioq7-Z5U_vRKgJDfBgHAu8zHQ==" target="_blank" shape=rect><span style='color:#8C2000'>Payrolls Gained in 39 States in October, Led by Illinois, California</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp;&nbsp;Shobhana Chandra</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 10.0pt;font-family:"Century Gothic","sans-serif";color:#660000'>Payrolls increased in 39 states in October, while the jobless rate dropped in 36, indicating the labor market is steadying across much of the U.S.&nbsp;</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<strong><span style='font-family:"Century Gothic","sans-serif"'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWqYkUc0I0YjwxH3U55ryJiPR6XlXZ95lli1r6r3PIMiMs2EN0auGLDWBSkWdnA-iOCfc3wuus6Crd0zTqR7v1utXW2tkV3VzeZ4QUf5fMG29RkmTpw3RADBYoDSNp9CjkYifuFShiMEUNmUIiGudG7v43tQRq2r0p3tmKj-90lJCbHgsWR_QXTpt3olUuzOqnYADtHJ9yME3RhS-e7M0ioq7-Z5U_vRKgJDfBgHAu8zHQ==" target="_blank" shape=rect><span style='color:#660000'>More... </span></a></span></strong><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK9></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#DFD8BB; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK9"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWr11EangGmaFnioB1rzm3hWxK_HxlWSBu9qMYmbiaikfRmdt-1ofbsTpV_O7oI-Isk1ipA-4XlQaIOPoT5f7KaAg6npu4kSby9ilGTKmqWTfjnNIPzxTYwVpW8Pd9JGUg2cRWBYTsnL8RIMxogAJjPnZ1_lg7ImJSvY0e38duTrXK2wnvJFwPClZwEw21sRgV-non1hpeLtqZurfxbLxM2H" target="_blank" shape=rect><span style='color:#660000'>A Smaller House Will Make a Big Difference</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp; Carla Fried, Janice Revell, Donna Rosato and Tali Yahol</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 8.0pt;font-family:"Century Gothic","sans-serif";color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'>(Money Magazine) -- Last year the economic forecasting firm Fiserv predicted that home values would sink around 5% in 2011, and that prices in three-quarters of the nation's major metro areas would fall. The bad news is, the firm wasn't that far off the mark. The good news: In the coming year, Fiserv thinks 95% of the 384 metro areas it tracks will see prices rise.&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p> <p class=MsoNormal style='text-align:justify'><span style='font-size: 10.0pt;font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#857458'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWqq0ht6XByUeqtLmEVfoU75tkpbuhvFSy_EgbjMiDYTTxVTqUzlAwcYwS4gsS8SozLFA6FXwmNR1heMRDGNR80samrKRqG-n0NAoYNdEMCHBHKYFt4-xj3BBd3FwEn_zkCTKIhWP0SD5Qyjo6NrmZvRQSlEu0IhOm2mPKF7onz1MyiGEMqENS8xy0D-JJHGaIrBJiWIaKGdKXQ2Kilboy0n" target="_blank" shape=rect><b><span style='font-size:12.0pt; font-family:"Times New Roman","serif";color:#3B5462;text-decoration: none;text-underline:none'><o:p></o:p></span></b></a></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWqq0ht6XByUeqtLmEVfoU75tkpbuhvFSy_EgbjMiDYTTxVTqUzlAwcYwS4gsS8SozLFA6FXwmNR1heMRDGNR80samrKRqG-n0NAoYNdEMCHBHKYFt4-xj3BBd3FwEn_zkCTKIhWP0SD5Qyjo6NrmZvRQSlEu0IhOm2mPKF7onz1MyiGEMqENS8xy0D-JJHGaIrBJiWIaKGdKXQ2Kilboy0n" target="_blank"><span style='color:maroon;text-decoration:none; text-underline:none'>&nbsp;</span><span style='font-size:12.0pt; font-family:"Times New Roman","serif";color:maroon;font-weight:normal; text-decoration:none;text-underline:none'><o:p></o:p></span></a></span></b></p> <p class=MsoNormal style='text-align:justify'><strong><span style='mso-fareast-font-family:"Times New Roman";color:#660000'><o:p>&nbsp;</o:p></span></strong></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWr11EangGmaFnioB1rzm3hWxK_HxlWSBu9qMYmbiaikfRmdt-1ofbsTpV_O7oI-Isk1ipA-4XlQaIOPoT5f7KaAg6npu4kSby9ilGTKmqWTfjnNIPzxTYwVpW8Pd9JGUg2cRWBYTsnL8RIMxogAJjPnZ1_lg7ImJSvY0e38duTrXK2wnvJFwPClZwEw21sRgV-non1hpeLtqZurfxbLxM2H" target="_blank" shape=rect><span style='color:#660000'>More... </span></a></span></b></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK26></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:burlywood; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt' id="content_LETTER.BLOCK26"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <div> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpUeUWjAQojqKJ_gSqOFw7sLga1IMrwvTq8CH1MtS6fTP0gwoG79ZJHl6BNQziVBV7H_r8W_VPcCZ8BnVqdjqZzlikA-Vc4aByBHSbgVUy5fPJHURPZP258dCp7F7MeZktK44EGsktNfNwp0-xQjMO1tAfTsYkbn2V61TuSXe3yog==" target="_blank" shape=rect><span style='color:#660000'>Black Friday 2011: Advantage Retailers</span></a></span></u></strong><u><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></u></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp;&nbsp;Peter Cappelli</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>Last year on Black Friday, I dropped by a local Staples store in Watertown, Massachusetts, to pick up a few office supplies. Surprised at the 40% off sale on many items, I ended up leaving with a lot of office supplies and wondering, &quot;Gee, did Staples really have to offer such a drastic discount on products that I would have purchased in the future anyway?&quot;&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpUeUWjAQojqKJ_gSqOFw7sLga1IMrwvTq8CH1MtS6fTP0gwoG79ZJHl6BNQziVBV7H_r8W_VPcCZ8BnVqdjqZzlikA-Vc4aByBHSbgVUy5fPJHURPZP258dCp7F7MeZktK44EGsktNfNwp0-xQjMO1tAfTsYkbn2V61TuSXe3yog==" target="_blank" shape=rect><span style='color:#660000'>More... </span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#660000'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK11></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#DFD8BB; mso-yfti-tbllook:1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt; display:table' id="content_LETTER.BLOCK11"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow: yes'> <td style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <div> <p class=MsoNormal><strong><u><span style='font-size:18.0pt; font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpQQfxMjUWYeGywQAbgW-audccK1N8mni4y0ZpYqujy9CVJ6K7ReLslo9ClnzENGpYxzU2-nx1nbdj_TXZGrpAqOw0YgYADX2iaPQllBTiiIr_VA2Y33062ZosqH55cKoCq-Szg5sL2a31iVsbMJ2GbAPnTZmFlNiJ6axFzMOJvdTMb7QhIDa19" target="_blank" shape=rect><span style='color:#660000'>No Whining Rule for Managers</span></a></span></u></strong><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:8.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'>BY:&nbsp;&nbsp;Ron Ashkenas</span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 18.0pt;font-family:"Century Gothic","sans-serif";color:#660000'>&nbsp;<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:maroon'>One of my senior clients used to keep a &quot;no whining&quot; sign in her office. It seemed odd to have the sign so prominently displayed at a senior executive level. After all, the managers that walked into that office were not children, but mature adults with collective responsibility for thousands of employees. Why would they whine instead of just solving problems?&nbsp;&nbsp; </span><span style='font-size:18.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#660000'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'>&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpQQfxMjUWYeGywQAbgW-audccK1N8mni4y0ZpYqujy9CVJ6K7ReLslo9ClnzENGpYxzU2-nx1nbdj_TXZGrpAqOw0YgYADX2iaPQllBTiiIr_VA2Y33062ZosqH55cKoCq-Szg5sL2a31iVsbMJ2GbAPnTZmFlNiJ6axFzMOJvdTMb7QhIDa19" target="_blank" shape=rect><span style='color:#660000'>More...</span></a></span></strong><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:maroon'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1'> <td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'></td> </tr> </table> </td> <td width=170 valign=top style='width:127.5pt;background:#58482F; padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E1D6B9; mso-yfti-tbllook:1184;mso-padding-alt:7.5pt 7.5pt 7.5pt 7.5pt' id="content_LETTER.BLOCK12"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:7.5pt 7.5pt 7.5pt 7.5pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#857458'>Issue:&nbsp;11<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#B5A68A; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#58482F; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'>In This Issue</span></b><span style='font-family:"Century Gothic","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://us.mg201.mail.yahoo.com/dc/blank.html?bn=589&amp;.intl=us&amp;.lang=en-US#LETTER.BLOCK6" shape=rect><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#E1D6B9'>Articles &amp; Tidbits</span></a></span></b><span style='mso-fareast-font-family:"Times New Roman"'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://us.mg201.mail.yahoo.com/dc/blank.html?bn=589&amp;.intl=us&amp;.lang=en-US#LETTER.BLOCK17" shape=rect><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#E1D6B9'>Quick Links</span></a></span></b><span style='mso-fareast-font-family: "Times New Roman"'> <o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><b><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://us.mg201.mail.yahoo.com/dc/blank.html?bn=589&amp;.intl=us&amp;.lang=en-US#LETTER.BLOCK22" shape=rect><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; color:#E1D6B9'>Transferees Speak</span></a></span></b><span style='mso-fareast-font-family:"Times New Roman"'> <o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK15></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#58482F; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt; display:table' id="content_LETTER.BLOCK15"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#8F7C57'>&nbsp;<o:p></o:p></span></p> </div> <p class=MsoNormal align=center style='text-align:center'><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpNnCwnYUD8IG-jZ88miCLHKaPmfEHKtzJScGH6zX89laGrdsxapLVRs_ItFSfBJUUX1NjUOKcB1dJRVpnVAHjoNolR1ELCcRNNTRtZDU1Fv_xrlu1wywYd7QLhNmq8TMAwt9qiHJkBAIrVFKqfon24" target="_blank" shape=rect><span style='color:#8F7C57;text-decoration: none;text-underline:none'><img border=0 width=159 id="_x0000_i1026" src="http://ih.constantcontact.com/fs001/1102236947305/img/96.jpg" vspace=5 alt="Mgt Structure" name=ACCOUNT.IMAGE.96></span><span style='color:#8F7C57'><br> </span></a>&nbsp;<a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpNnCwnYUD8IG-jZ88miCLHKaPmfEHKtzJScGH6zX89laGrdsxapLVRs_ItFSfBJUUX1NjUOKcB1dJRVpnVAHjoNolR1ELCcRNNTRtZDU1Fv_xrlu1wywYd7QLhNmq8TMAwt9qiHJkBAIrVFKqfon24" target="_blank" shape=rect><span style='color:#8F7C57'>Management Structure</span></a></span></u><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#857458; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK27"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align: center;line-height:11.25pt'><span style='font-size:11.0pt;color:#3B5462'>&nbsp;</span><strong><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#FFCC00'>Quick Links</span></strong></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK17></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt; display:table' id="content_LETTER.BLOCK32"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpq9kMMN3WDHShVcJSz7xqvJ4f2utcT30PV9eW4Uz_ofnJ8SS0l9nI5P-ERaIq80hJenO1DGtS56LnbgqVwwKsZZ7ZmRkYiof43JuoskMPdQ-w1XzzOaWl3c53VmJpaIAMynELh6JJZ0iSZt25R07Bv3IILiychR2DmtyQUDLNZIij_Y3Ebhurd" target="_blank" shape=rect><b><span style='color:white'>&nbsp;View the WHR Brochure</span></b></a></span><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK18></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK18"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#857458'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWqh2iatGK0Z3gAh046Mqcw_RMY1q74ycHueVrwVP05Z55Lk4TrxPKomb5VHI4ZY8Y8_RSjTsI2kd93ckPOuzd8mN9tndFQV0G5skeNYa6LsnzjsC_XzvgSD" target="_blank" shape=rect><span style='text-decoration:none; text-underline:none'><img border=0 width=148 height=35 id="_x0000_i1027" src="http://ih.constantcontact.com/fs001/1102236947305/img/39.png" alt="SM Logo 200 dpi see through" name=ACCOUNT.IMAGE.39></span></a><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK19></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt; display:table' id="content_LETTER.BLOCK16"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'>Follow Worldwide ERC's CEO Peggy Smith as she blogs about workforce mobility and other business issues.</span><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#8F7C57'><o:p></o:p></span></p> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'><o:p>&nbsp;</o:p></span></p> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWq6UtsymN2UcsNar3ldKmNGMQNueBYgWnzHSAAoEhzq3ovKvlQMwKrqsFAhrUs5oqJslgmYux2-AIx0j2-evlT3ricoWpptQ57tpXNUQrxaXos0kwLsVm3xt3L7INiYP8Vb3VPlmmN_tKUXENmpuHi1oC3HGkFVBiA=" target="_blank" shape=rect><b><span style='color:white'>Read blog here</span></b></a><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK28"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align: center;line-height:11.25pt'><span style='font-size:11.0pt;color:#3B5462'>&nbsp;<a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWp9Jr6NbSiLgIKBvUpRlLwLVbdBgNZJQGbOlqWItJYLp0noIJOKnZzHbEC8_mfoAFi89phki6k6eCh9VW9F1FNhaV3uMgRGbmP1K6335VahQvd1Tq-1GC2qT68NAa3PGkI=" target="_blank" shape=rect><span style='text-decoration:none; text-underline:none'><img border=0 width=154 height=68 id="_x0000_i1028" src="http://ih.constantcontact.com/fs001/1102236947305/img/81.jpg" hspace=5 vspace=5 alt=ERC name=ACCOUNT.IMAGE.81></span></a></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK21></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#660000; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK21"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:white'>View the new issue of <a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWofU_ZGV3j5S3VVUyOt0oAQkfAU7ntH4dRLhs-EQksffaEjVwcN3tRrhZls8NQIPW6B7DTdmo_bZ15qxWiCGrkqfxPvy9mgm5e7F6xTiPjIt8T5sfzX6GjLR0tRwhDh77_vsZ8QH4aICM-8ekANd-SfBV-JQTfoC9go7Ppo6MDsNQ==" target="_blank" shape=rect><b><span style='color:white'>Themes on the Economy</span></b></a>&nbsp;by Diane Swonk&nbsp;presented by Mesirow Financial</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><a name=LETTER.BLOCK22></a><span style='mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt;display:table' id="content_LETTER.BLOCK22"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><strong><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:white'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWpft76AYNO_k_vlaBxT1CNEhvxtuk6AQ2Tf6W7ffm7seHKICen9B18qcdjE0-VFos2LDXdEhWKqn789mZvO3gduc5L7cYYhr5rFnSOPczeJda-dCR2uPo5mn6YoCvh487T0xpgUHAlWbXozyEhh_imV" target="_blank" shape=rect><span style='color:white'>Transferees Speak</span></a>&nbsp;</span></strong><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:white'>&nbsp;<o:p></o:p></span></p> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial Narrow","sans-serif"; mso-fareast-font-family:"Times New Roman";mso-bidi-font-family:Arial; color:white'>&nbsp;&nbsp;<o:p></o:p></span></p> <div> <div> <div> <p class=MsoNormal><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&quot;</span></em><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'> My WHR team was very helpful and patient with me. They helped me through the process every step of the way. WHR should be very proud to heave them working with customers..</span><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'>&quot; </span></em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;&nbsp;Carolyn V., Bloomington, IL</span></em><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#8F7C57'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&nbsp;&nbsp;&nbsp;</span></em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-font-family: "Times New Roman";color:#8F7C57'><o:p></o:p></span></p> </div> <div> <p style='margin:0in;margin-bottom:.0001pt'><em><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;</span></em><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>My WHR Counselor has been great to work with -- very informative, quick to respond, and friendly. Simply Outstanding.&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Jennifer S., Atlanta GA<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;The WHR reps were great throughout the entire process. They were always there to answer my questions and did an excellent job explaining everything. I was always informed through the process.&quot;&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;Charles G., Irving TX&nbsp; <o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&quot;I have transferred&nbsp; several times in my career (4). My WHR counselor was absolutely the best in terms of customer focus - knowledge of the process, communications, attention to detail, having the right sense of urgency, resolving conflicts, courteous, professional, etc, etc.&quot;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp; Billy B., Arlington VA<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;<o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#8F7C57'>&quot;My WHR team as simply awesome!.&quot; <o:p></o:p></span></p> </div> <div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Thad H., Huntsville AL<o:p></o:p></span></p> </div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> <div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size: 11.0pt;font-family:"Calibri","sans-serif";color:#8F7C57'>&nbsp;<o:p></o:p></span></p> </div> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:#E1D6B9; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK19"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'><a href="http://visitor.constantcontact.com/email.jsp?m=1102236947305" target="_blank" shape=rect><span style='mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin'><o:p></o:p></span></a></span></p> <div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman";color:blue'><a href="http://visitor.constantcontact.com/email.jsp?m=1102236947305" target="_blank"><span style='text-decoration:none;text-underline:none'><img border=0 id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/1101093164665/jmml_opgr1_img1.gif" vspace=5 alt="Join Our Mailing List"></span></a></span></p> </div> <p class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </td> </tr> </table> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in' id="content_LETTER.BLOCK18"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width="100%" style='width:100.0%;background:#B5A68A;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;<o:p></o:p></span></b></p> <p class=MsoNormal><em><b><span style='font-size:10.0pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#660000'>Why WHR Group?</span></b></em><b><span style='font-size: 10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:#E1D6B9'><o:p></o:p></span></b></p> <ul type=disc> <li class=MsoNormal style='color:#E1D6B9;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>We remain&nbsp;faithful in our mission, pledge and commitment to provide an unparalleled relocation experience at a price our clients understand.<o:p></o:p></span></li> <li class=MsoNormal style='color:#E1D6B9;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>We are dedicated to perfecting the relocation process and providing exceptional service to our clients transferring employees.<o:p></o:p></span></li> <li class=MsoNormal style='color:#E1D6B9;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>We take ownership of our customer relationships and empower our employees to make a difference.<o:p></o:p></span></li> </ul> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'>Thank you,<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'>WHR Group<o:p></o:p></span></p> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'><a href="http://r20.rs6.net/tn.jsp?llr=j8echrcab&amp;et=1108760978663&amp;s=663&amp;e=001lYEV3h8kNWrFgTdXK6lq9edGKVcdp91bJQUNvYz6-SOMhcUnLXQl64lFgoeUEeLLTHWxKwZSUGS3gQRBF-EBHhRge2brqkDG9ZEB3eDatiM=" target="_blank" shape=rect><b><span style='color:#660000;text-decoration: none;text-underline:none'>www.whrg.com</span></b></a> <o:p></o:p></span></p> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#660000'>&nbsp;<o:p></o:p></span></p> </div> </div> <div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:#E1D6B9'>&nbsp;<o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;background:white; mso-yfti-tbllook:1184;mso-padding-alt:3.75pt 3.75pt 3.75pt 3.75pt' id="content_LETTER.BLOCK19"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'> <div> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <o:p></o:p></span></p> </div> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img border=0 width=121 height=43 id="_x0000_i1030" src="http://ih.constantcontact.com/fs001/1102236947305/img/52.jpg" alt="GSA small" name=ACCOUNT.IMAGE.52>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img border=0 width=147 height=38 id="_x0000_i1031" src="http://ih.constantcontact.com/fs001/1102236947305/img/53.jpg" alt="WorldwideERC_small" name=ACCOUNT.IMAGE.53>&nbsp;<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:#E1D6B9'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes;height:7.5pt'> <td width="100%" style='width:100.0%;padding:.75pt .75pt .75pt .75pt; height:7.5pt'></td> </tr> </table> </div> </td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center;background:white'><span style='mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> </div> <p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img border=0 width=1 height=1 id="_x0000_i1034" src="http://r20.rs6.net/on.jsp?llr=j8echrcab&amp;t=1108760978663.0.1102236947305.663&amp;ts=S0694&amp;o=http://ui.constantcontact.com/images/p1x1.gif"><o:p></o:p></span></p> </div> </div> </div> </div> </body> </html>