PROFESSIONAL STAFF
WHR Group is built upon a foundation of team work and only employs relocation experts that are 100% dedicated to the mobility industry. Your transferring employees will be serviced by a dedicated counseling team throughout the entire life-cycle of their relocation. Every member of the counseling department is a licensed Real Estate Salesperson and these professionals will ease your administrative burdens along with minimizing or even eliminating your involvement in the relocation process.
SERVICE METRICS
WHR Group uses proactive counseling techniques based on the principles of Six Sigma. A main component is the integration of a mid-process survey designed to unwrap your transferring employee's concerns at the point of service rather than at the completion of the relocation. Employee performance is measured based on mutually defined metrics to insure complete satisfaction for you and your transferring employee.
REDUCED INTERNAL EXPENDITURES
Outsourcing relocation to WHR Group allows you to focus on your core product offerings and eliminates the need to invest in people, technology and internal support structures necessary to service transferring employees.
PRODUCTIVITY GAINS
Your employees need to be focused and dedicated to their new work location. WHR Group will ease the administrative burden of relocation by minimizing the stress associated with moving and allowing your employees to be productive immediately.
SPOUSE SUPPORT
WHR Group will often work directly with the accompanying spouse to provide support in the process. This enables your transferring employee to focus on their new job and provides assurance that the "old" location is not being left as a burden to their spouse.
TAX ADVANTAGES
WHR Group is well versed on the latest IRS regulations and designs relocation programs so client's can maximize their relocation expenditures.
INDEPENDENCE
WHR Group has no formal relationship with any real estate brokerage, moving or mortgage company, etc. This independence allows us to select "Best in Class" suppliers regardless of their individual franchise affiliation. WHR Group monitors all suppliers' and only utilizes those companies that have proven service results.
PROVEN PERFORMANCE
In over 10 years of being in business WHR has never lost a single client. Our approach to relocation management is to be a true partner and an extension of your internal HR department. This method has allowed our client relationships to flourish year over year as our partners continue to give WHR Group more business due to the WHR Group value proposition.
TECHNOLOGY/CARICS
Built from the ground up CARICS, a proprietary web based relocation management system, provides an integrated and modular environment to track service delivery, document repository/management, survey integration, client and transferee web portals, invoicing and reporting. All modules operate in real time, prioritizing tasks, driving management escalation, and monitoring over 100 key delivery points in your transferring employee's relocation life cycle. The system is customizable to your specific forms and documents, and your policies are layered over system processes.
AFFINITY PROGRAMS
WHR Group also provides relocation tools that allow your entire employee base to leverage real estate services. Through a subsidiary company, SimpleMove®, your employees are able to participate in cash rebates when the employee is a party to the real estate transaction. SimpleMove® is currently available throughout the U.S. with the exception of a few states where state law does not allow consumer rebates. This program can also be utilized by your recruiting organization to attract new hires and offers a benefit to them at no cost to the company.
